Summary
Overview
Work History
Education
Skills
References
Software
Timeline
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Sade Bentley

Woodbridge Township,NJ

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

8
8
years of professional experience

Work History

Administrative Manager

Chartwell
09.2023 - Current
  • Streamlined and improved administrative operations by identifying automation opportunities.
  • Coordinated customer, vendor and stakeholder relations for smooth communication flows.
  • Delivered performance reviews, recommending additional training or advancements.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Coordinated new hire and termination processes to facilitate smooth operations.
  • Reviewed time records for 80 employees to verify accuracy of information.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.

Front Desk Associate

Blink Fitness
01.2018 - 01.2024
  • Tour potential members around the club with the goal of signing up the person for a membership.
  • Execute all opening/closing operational procedures to ensure the club runs smoothly.
  • Handle member requests and concerns with a sense of urgency
  • Sign members up for startup sessions with Blink Personal Trainers.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.

Human Resources Manager

KIPP team Schools/Aramark
01.2016 - 09.2023
  • Responsible for preparation and processing of biweekly payroll for 65 employees; review and ensure accuracy of approved timesheets; track and deduct all garnishments and other special payroll deductions.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Responsible for coordination efforts between payroll, human resources, budget, and other departments to ensure proper flow.
  • Maintenance of employee data (including preparation/distribution of detailed reports, e.g., labor

Education

Newark Collegiate Academy

Skills

  • MS Windows
  • MS Office
  • Excel
  • PowerPoint
  • Five-Nine Dialer
  • Policy Management
  • Vendor relationships
  • Accounting Procedures
  • Payroll Oversight
  • Schedule Management
  • Office Administration
  • Hiring and Training
  • Time Management
  • Employee Investigations
  • Training development

References

References Furnished Upon Request

Software

Kronos

ADP

Workforce

My Staffing

Timeline

Administrative Manager

Chartwell
09.2023 - Current

Front Desk Associate

Blink Fitness
01.2018 - 01.2024

Human Resources Manager

KIPP team Schools/Aramark
01.2016 - 09.2023

Newark Collegiate Academy

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Sade Bentley