- Offering time and support to shelters for the homeless, women, and animals
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Getting involved in local advocacy groups to promote positive change in the community
- Youth Development Programs
- Fundraising Events
- Participating in fundraising events to support local charities, schools, or community projects
Sade Dwyer
Galveston,TX
Summary
Dedicated Home Care Provider with FCC Of Texas, skilled in compassionate caregiving and patient care. Enhanced client independence through tailored support and emotional assistance. Proven ability to manage housekeeping tasks and meal preparation, ensuring comfort and well-being. Recognized for fostering positive relationships and delivering exceptional service in high-pressure environments.
Developed strong communication and problem-solving skills in fast-paced environment, effectively handling customer inquiries and resolving issues. Demonstrated ability to manage high call volumes while maintaining quality service. Seeking to transition these skills into new field, contributing to different professional setting.
Friendly and articulate with strong ability to communicate effectively and maintain positive attitude. Possesses excellent phone etiquette and strong problem-solving skills. Capable of delivering exceptional customer service and ensuring smooth communication flow.
Overview
3
3
years of professional experience
Work History
Home Care Provider
FCC Of Texas
01.2024 - 03.2025
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted disabled clients to support independence and well-being.
Phone Operator
Marios Pizza and Seafood
06.2022 - 04.2023
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
- Maintained professionalism and courtesy while managing high call volumes during peak hours.
- Pleasantly greeted all callers and asked how to be of assistance.
- Collected and verified telephone numbers, addresses, and proper spelling of names.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Developed strong working knowledge of company policies and procedures to provide accurate guidance to callers.
Education
No Degree - Business Administration
Galveston College
Galveston, TX05-2014
GED -
Ball High School
Galveston, TX02-2010
Skills
- Patient care
- Compassionate caregiving
- Meal preparation
- Housekeeping
- Emotional support
- Housekeeping tasks
- Client documentation
Interests
Timeline
Home Care Provider
FCC Of Texas
01.2024 - 03.2025
Phone Operator
Marios Pizza and Seafood
06.2022 - 04.2023
No Degree - Business Administration
Galveston College
GED -
Ball High School