Summary
Overview
Work History
Education
Skills
Certification
Contact
References
Education and Training
Timeline
Generic

SADE FRANKLIN

Panama City,FL

Summary

Innovative and hardworking professional with a solid sales and customer service background. Proven track record of achieving sales goals, building strong customer relationships, and surpassing targets. Highly organized and adept at communication and problem-solving, effectively leading sales teams to success. Experienced in consultative sales, customer loyalty, and contract negotiation and management. Recognized by colleagues for proactive approach and dependability in assisting teams in reaching objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Sales Associate

Ford Motor
11.2022 - 03.2024
  • Trained new employees on proper sales techniques, procedures, and policies
  • Observed sales floor and stockroom for loss prevention, advising management of unusual internal or external activity
  • Managed inventory levels and restocked shelves to ensure product availability for customers
  • Collaborated with team members to ensure timely completion of tasks and projects
  • Assisted customers with product selection based on individual requirements
  • Supported the sales team, answering customer inquiries with superior product knowledge
  • Developed and maintained relationships with customers to increase sales and loyalty
  • Encouraged team members to reach their goals through positive reinforcement tactics.
  • Analyzed monthly sales reports to identify trends in customer buying habits.
  • Developed strategies to increase sales and promote new products.
  • Provided customer service to ensure satisfaction.

Sales/Customer Support

College Hunks hauling junk
04.2021 - 10.2022
  • Aided with identifying and purchasing suitable items.
  • Assisted customers with product selection to ensure customer satisfaction
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Handled both outgoing and incoming calls in a high-volume environment.
  • Remote / Full time.
  • Answered incoming customer calls regarding account inquiries, payments, and product information.
  • Followed scripts to provide personalized customer service experiences.

Admissions Representative

UMA
07.2020 - 03.2021
  • Resolved client issues promptly, ensuring a positive experience.
  • Handled large volume inquiry calls in fast-paced environment to assist customers throughout process.
  • Built relationships with potential customers by providing helpful advice on product selection
  • Provided accurate information about products, prices and availability both in person and over the phone
  • Introduced promotions and sale opportunities, enticing customers.

Hookah Manager

Black Hookah
10.2017 - 05.2020
  • Maintained accurate records of all account receivable activities for audit purposes.
  • Analyzed financial data to identify trends in customer payment patterns.
  • Processed incoming cash receipts in accordance with company policies.
  • Assisted with month-end closing procedures such as preparing journal entries for revenue recognition.
  • Developed strategies for improving the collection process, reducing bad debt, and increasing customer satisfaction.
  • Conducted regular reviews of unapplied cash transactions to ensure proper application of funds.

Education

High School Diploma -

Wesley Chapel high school
Wesley Chapel, FL
05.2016

Skills

  • Well organized and able to multi-task in a fast-paced, high call volume setting
    Empathetic , positive, and friendly self-starter with strong communication and problem-solving skills; capable of working both independently and in a team
    Comfortable with computer technology

Certification

Notary public

Contact

Chiefland, Fl 32626

References

References available upon request

Education and Training

Wesley Chapel, FL

Timeline

Lead Sales Associate

Ford Motor
11.2022 - 03.2024

Sales/Customer Support

College Hunks hauling junk
04.2021 - 10.2022

Admissions Representative

UMA
07.2020 - 03.2021

Hookah Manager

Black Hookah
10.2017 - 05.2020

High School Diploma -

Wesley Chapel high school

Similar Profiles

CREATE PROFILE
SADE FRANKLIN