Sade Galloway
Yazoo City,MS
Summary
Customer-focused professional with expertise in AI data training, QA, and retail/call center operations. Proven ability to manage 30+ weekly hours of high-volume tasks, consistently improving quality metrics through meticulous pattern extraction and detail-oriented service.
Professional evaluator with strong analytical skills and focus on delivering actionable insights. Proven ability to collaborate effectively within teams, adapting to changing requirements while ensuring high standards. Skilled in data analysis, critical thinking, and problem-solving. Known for consistently achieving results and driving impactful decisions.
Overview
16
16
years of professional experience
Work History
AI Content Evaluator & Data Annotator (Contract)
Aether, Outlier ai/Scale AI
09.2025 - Current
- Elevated quality scores via precise pattern extraction and high-fidelity asset creation.
- Refined AI responses using targeted transformation prompts.
- Managed 30+ hours of specialized weekly data - work with 100% reporting accuracy using Hubstaff.
ASSISTANT
G-Way Cutz Barbershop
07.2019 - 11.2025
- Manages client scheduling to enhance appointment efficiency and overall customer satisfaction.
- Facilitates seamless daily operations through proactive customer service and strategic social media engagement.
- Cultivates a welcoming atmosphere, boosting client retention and positive feedback.
CUSTOMER SERVICE REP./ CASHIER
WAL-MART
07.2010 - 12.2014
- Operated cash registers and processed purchases, returns, and exchanges with high accuracy.
- Assisted customers with inquiries and resolved concerns in a professional manner.
- Worked on the sales floor in the clothing department, stocking, organizing displays, and helping customers with sizing and product selection.
Education
High School Diploma -
Lanier High School
01.2006
Associate of Arts - Psychology
Hinds Community College
Raymond, Mississippi, MS05-2009
Skills
- Pattern Extraction
- Prompt Engineering
- Data Labeling
- Quality Assurance
- Customer Relations
- Customer Service
- Communications
- Client Retention
- POS Systems
- Hub staff
- Multimango
- Social Media Management
- Microsoft Office
Languages
English
Native or Bilingual
Timeline
AI Content Evaluator & Data Annotator (Contract)
Aether, Outlier ai/Scale AI
09.2025 - Current
ASSISTANT
G-Way Cutz Barbershop
07.2019 - 11.2025
CUSTOMER SERVICE REP./ CASHIER
WAL-MART
07.2010 - 12.2014
High School Diploma -
Lanier High School
Associate of Arts - Psychology
Hinds Community College