Sade Gentle
Houston,TX
Summary
Detail-oriented Medical Office Professional with an Administrative Medical Assistant Certification, dedicated to leveraging a diverse skill set in administrative and clinical duties. Committed to enhancing patient care and streamlining office operations while fostering a supportive environment for healthcare teams. Eager to contribute expertise in a dynamic organization that values professional growth and development. Passionate about making a positive impact in the health profession through exceptional service and attention to detail.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Assistant / Airport Transportation Dispatcher
Global Endeavors Transportation
12.2022 - Current
- Implement new procedures to streamline dispatch operations.
- Successfully managed fleet and 10 drivers, ensuring that all pilots and flights attendance are picked up in a timely and efficient manner.
- Maintain logs and records of calls, activities, and other dispatch information to and from location.
- Assisted in the establishment of general office procedures for managing expense reports, fleet maintenance, ordering office supplies, and handle bi-weekly payroll. Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Medical records retrieval/ Assist Medical abstractor
Molina Healthcare
10.2022 - 12.2022
- Manage a high caseload and high volume of telephonic interaction with provider office
- Consolidate data from multiple sources, using industry-based tools or manually be able to process data effectively using Microsoft Excel, Nitro, SharePoint, Pursuit Database, QSHR, QNXT
- Strong computer and analytical skills, including Microsoft Excel, Word, PowerPoint, and Nitro. Knowledge of analytical tools and data presentation.
- Prepare well organized, easily understood reports, analysis, and summary of findings for use by management.
- Work with internal, external and enterprise individuals as needed to research, develop, and document new standard reports or processes.
- Received certificate for completing course - Training patients with C.A.R.E
- Travel as a collector to providers site for medical records.
- Knowledge of HEDIS medical records review (MRR), knowledge base of clinical standards of care, preventative health, and star measures.
- Coordinate project for HEDIS and RISK 2022
ECS Technician
Team Industrial Services
09.2016 - 10.2022
- Oil refinery industry, Chemical plants, Marine terminal, Pipeline transfer station
- Assigned 400 to 500 components daily to monitor leaks in pipelines, ensuring no components leaks or releases from atmospheric process pressure relief devices
- Monitor valves, pumps, compressors, PRVs, VOCs.
- Daily Inspection on pressure relief devices, pass inspection if sealed
- Data Management using LDAR and Method 21, input daily data information
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Medical records retrievals (Temp.)
Molina Healthcare
10.2015 - 08.2016
- Coordinate project for HEDIS and RISK 2016
- Consolidate data from multiple sources, using industry-based tools or manually be able to process data effectively using Microsoft Excel, Nitro.
- Strong computer and analytical skills, including Microsoft Excel, Word, PowerPoint, and Nitro. Knowledge of analytical tools and data presentation.
- Prepare well organized, easily understood reports, analysis, and summary of findings for use by management.
- Work with internal, external and enterprise individuals as needed to research, develop, and document new standard reports or processes.
- Received certificate for completing course - Training patients with C.A.R.E
- Travel as a medical collector to providers site to retrieve medical records.
- Ability to be a motivated self-starter who can work independently and set priorities, with an interest in learning
- Worked effectively in fast-paced environments.
Property Manager Assistant / Clerical
Paragon Equities Property Management
03.2011 - 06.2015
- Meet and greet all building visitors including contractors, vendors, City Officials, representatives and various guests.
- Handling 90 luxury condominium units
- Immediately report any serious security breaches to Platt Security or LBPD, and Paragon Equities, Property Management.
- Observe and report violations of the Association- “Rules and Regulations” as required with a monthly report.
- Conduct monthly open board meeting for HOA – Board of Directors with support in handling HOA issues and writing minutes.
- Complete the monthly ARC walk thru and make note of all violations, safety concerns and maintenance problems.
- Conducted regular property inspections, identifying areas for improvement, enhanced tenant satisfaction and addressing concerns and resolving issues in a timely manner.
Education
High School Diploma -
Warren High
Downey, CA06-2004
Skills
- Data-driven decision making
- Effective communication
- Strong organizational skills
- Strategic issue identification
- Administrative coordination
Certification
- CMAA Certified Medical Administrative Assistant 2025
- HIPPA 2025
- Medical business professional 2025
- SAFe 5 Scrum Master 2024
Timeline
Office Assistant / Airport Transportation Dispatcher
Global Endeavors Transportation
12.2022 - Current
Medical records retrieval/ Assist Medical abstractor
Molina Healthcare
10.2022 - 12.2022
ECS Technician
Team Industrial Services
09.2016 - 10.2022
Medical records retrievals (Temp.)
Molina Healthcare
10.2015 - 08.2016
Property Manager Assistant / Clerical
Paragon Equities Property Management
03.2011 - 06.2015
High School Diploma -
Warren High
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