Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sade' Howard

Shreveport,Louisiana

Summary

Proven Aging Life Care Manager at Sincere Home Care, adept in dementia care and emotional support, enhanced client satisfaction through personalized care plans. Skilled in medication management and compassionate care, significantly improved referral networks and client well-being. Now working with Memory Care clients. Taught me compassion and being grateful in life. I thought most of my clients would be elders. But life is uncontrollable. But with the help of good people who cares. I can personally say. I helped families and clients smile! Hearing stories of the memories they have left. The compassion of making them feel comfortable! Was a days work of EASY completing. My experience dealings with Hospices was bitter sweet at times. Because of my heart. I'll go from joking and introducing myself to the client. Taking careof them from a day to day task. Being with them One on One, trying to making there day. Until there last day of end. This job made me realize we all must go. But if I have lived my life to the fullest. I would want the best energy care assistance around. THAT WAS MY GOAL, MY HEARTS DUTY. TO MAKE EVERYTHING COMFORTABLE.... Even if i had to volunteer extra time. For grieving families.

Overview

8
8
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Aging Life Care Manager

Sincere Home Care
12.2022 - 09.2024
  • Expanded referral network by cultivating partnerships with community organizations serving older adults and their families.
  • Maintained professional development via ongoing education, conferences, workshops, and participation in industry associations.
  • Used own vehicle for travel and completed mileage and time sheets.
  • Enhanced client satisfaction by implementing personalized care plans tailored to individual needs.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Provided emotional support to clients during difficult times, demonstrating empathy and understanding.
  • Delivered exceptional service through effective communication, active listening, and empathy towards customers'' situations.
  • Resolved customer complaints with empathy and professionalism, resulting in improved brand loyalty.

Mental Health Technician

Evergreen Rehabilitation Facility
12.2016 - 10.2019
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Managed caseload efficiently while maintaining a high level of individualized attention for each client.
  • Collaborated with interdisciplinary teams for effective coordination of care.
  • Conducted thorough risk assessments to determine appropriate levels of intervention and support for each client''s unique situation.
  • Assisted clients in navigating complex systems, fostering self-sufficiency and independence.
  • Provided emotional support during crisis situations, promoting recovery and resilience.
  • Assessed program effectiveness through regular evaluation processes which led to continuous improvement efforts within the organization.
  • Participated in ongoing training opportunities that helped me stay current on best practices in the field of crisis case management.
  • Utilized evidence-based practices such as motivational interviewing techniques to facilitate positive change in clients'' lives.
  • Employing conflict resolution skills when working with diverse populations allowed me to effectively manage challenging behaviors.


Hospice Aide

Choice Hospice
04.2017 - 03.2019
  • Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
  • Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Conducted ongoing assessments of residents'' cognitive abilities, adjusting care plans as necessary for optimal outcomes.
  • Coordinated transportation services for off-site appointments or outings, prioritizing safety and comfort for all involved parties.
  • Implemented effective communication strategies with residents experiencing memory loss or confusion, helping them feel more at ease in their surroundings.
  • Supported residents during difficult moments related to dementia symptoms, providing reassurance and understanding in order to maintain emotional wellbeing.
  • Developed and maintained strong relationships with residents'' families, ensuring proper communication regarding progress and any concerns.
  • Enhanced patient care by implementing personalized memory support plans for each resident.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted in managing controlled substance inventory, adhering to strict guidelines for storage, distribution, and documentation to ensure legal compliance.
  • Improved patient care by accurately preparing and dispensing medications in a timely manner.

Education

Bossier Parish Community College
Bossier City, LA
04.2016 - 05.2017

Skills

Dementia Care

Knowledgeable of Autism of any type

Transportation Assistance

Community Resources

Family Support

Medication Management

Care Planning

Meal Planning

Bathing Assistance

Vital signs monitoring

Compassionate Care (grooming and dressing) assitance of any repeating care

Heavy Lifting

Emotional Support

End of life care

Activity programming

Professionalism and Ethics

Problem-Solving

Attention to Detail

Certification

  • American Heart Association Basic Life Support (BLS) – American Heart Association.
  • Crisis Prevention Intervention
  • Med Tech certified before w/in facility

Timeline

Aging Life Care Manager

Sincere Home Care
12.2022 - 09.2024

Hospice Aide

Choice Hospice
04.2017 - 03.2019

Mental Health Technician

Evergreen Rehabilitation Facility
12.2016 - 10.2019

Bossier Parish Community College
04.2016 - 05.2017

Similar Profiles

CREATE PROFILE
Sade' Howard