Sade' Michael
Inventory coordinator
Proctorville,OH
Summary
Energetic Inventory Specialist eager to support team objectives and contribute to business success. Open and clear communicator specializing in merchandising, tagging and display set-up.
Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
Coordinated professional consistently praised by management for strong organizational, project management and deadline tracking skills. Motivated and capable professional with many years of comprehensive experience in urban planning, non-profit, fundraising and business development. Successful at interfacing well with general public, stakeholders, applicants, and public officials.
Overview
16
16
years of professional experience
Work History
Inventory Control Coordinator
Richwood Industries
Huntington, WV
11.2019 - Current
- Ensured accuracy of material movement within the warehouse by verifying pick lists against bills of lading prior to shipment.
- Trained staff on proper stocking techniques to maximize storage space utilization.
- Coordinated with vendors regarding backorders, returns, credits, shipping errors.
- Monitored safety stock levels for critical items to ensure availability during peak periods.
- Assisted in researching root causes of inventory discrepancies through analysis of historical transactions.
- Reviewed product specifications to determine shelf life expiration dates for all products.
- Conducted periodic audits of warehouse operations to ensure compliance with established policies and procedures.
- Participated in physical inventories as needed using radio frequency scanners or manual methods.
- Performed regular cycle counts to verify accuracy of inventory levels.
- Collaborated with purchasing team to identify opportunities for reducing costs while maintaining stock availability.
- Established processes for tracking obsolete or slow moving inventory items.
- Identified areas where improvements could be made in existing processes or procedures.
- Provided support in investigating customer complaints related to incorrect orders or shortages.
- Analyzed stock levels and recommended reorder points based on usage trends.
- Investigated discrepancies between physical inventories and computerized records and resolved issues accordingly.
- Maintained accurate inventory records by conducting physical counts and reconciling with computer-generated reports.
- Managed the return process for customers ensuring that returned items were properly documented and credited appropriately.
- Prepared monthly management reports summarizing current inventory status, costs, and variances from budget projections.
- Entered information into system to update status reports.
- Inspected incoming materials for damage.
- Performed scheduled inventory counts and supply audits.
- Coordinated inventory, stocking and ordering.
- Participated in the selection and implementation of new inventory management technology.
- Identified unproductive inventory for disposition, optimizing stock productivity.
- Coordinated receipt of incoming materials and verified accuracy of items received.
Machine Operator
Richwood Investment Castings
Huntington, WV
11.2019 - 05.2023
- Maintain records of completed work and production data including volume produced and time required for each task.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Carry out regular safety checks on machinery prior to operation.
- Load raw materials into machines according to specified measurements.
- Inspect finished workpieces to ensure conformance with specifications.
- Keep detailed reports of maintenance activities performed on machinery.
- Adjust machine settings to complete tasks accurately.
- Performed regular maintenance on machines to ensure optimal performance.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Comply with company policies regarding quality control procedures.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Troubleshoot malfunctions in equipment or processes.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Collaborate with other departments when necessary for successful completion of projects.
- Observe machine operations to detect any problems or defects in the finished product.
- Unload finished products from machines onto conveyors or other transport systems.
- Record production information such as quantities produced and materials used on daily logs.
- Adjusted machine settings according to production requirements.
- Set up and operate machine tools to produce precision parts and instruments.
Customer Service Representative Team Lead
Amazon
Huntington, WV
08.2018 - 11.2019
- Served as primary point of contact for all internal and external inquiries regarding the department's services.
- Acted as liaison between management, customers and other stakeholders when needed.
- Ensured compliance with all applicable laws and regulations related to customer service operations.
- Maintained up-to-date knowledge about products and services offered by the company.
- Facilitated team building activities to promote collaboration among staff members.
Customer Service Representative
Amazon seasonal
Huntington, WV
10.2016 - 02.2017
- Developed positive relationships with customers through friendly interactions.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Conducted regular follow-up calls with customers after resolving their issues.
- Resolved customer complaints promptly and efficiently.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided accurate information about products and services to customers.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Manager
Ginos pizza
Proctorville, OH
01.2009 - 08.2015
- Created monthly reports for senior management summarizing operational performance metrics.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
Hooters Girl
Hooters Inc.
Huntington, WV
05.2008 - 07.2010
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Achieved cost-savings by developing functional solutions to problems.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Certification of Completion - Early Childhood Education
Collins Career Center
Chesapeake, OH05-2005
GED -
Fairland High School
Proctorville, OHSome College (No Degree) - Paralegal Studies
Mountwest Community And Technical College
Huntington, WVSkills
- Appointment Scheduling
- Supply Ordering
- Customer Service
- Supply Restocking
- Meeting Coordination
- Inventory purchasing
- Filing experience
- Preparing contracts
- Minute Taking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Inventory Control Coordinator
Richwood Industries
11.2019 - Current
Machine Operator
Richwood Investment Castings
11.2019 - 05.2023
Customer Service Representative Team Lead
Amazon
08.2018 - 11.2019
Customer Service Representative
Amazon seasonal
10.2016 - 02.2017
Manager
Ginos pizza
01.2009 - 08.2015
Hooters Girl
Hooters Inc.
05.2008 - 07.2010
Certification of Completion - Early Childhood Education
Collins Career Center
GED -
Fairland High School
Some College (No Degree) - Paralegal Studies
Mountwest Community And Technical College
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
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