Sade Preston
Summary
Kind and attentive small business owner with extensive experience in customer service. I have been described as a "people person" and strive to make everyone's experience wherever I work a pleasant one. Due to my extensive experience in customer service I'm great at making guests and customers feel welcome and cared for as well as defusing stressful situations. I have worked with the public for most of my working life and have no issue answering phones, talking to people and learning back end programming to schedule appointments or check out customers and guests. I work well in high stress situations and my natural leading and problem solving abilities help me to assist others in solving problems of their own as well as make sure that any task I'm given is completed thoroughly and efficiently.
Overview
2026
2026
years of professional experience
Work History
Owner / Graphic Designer
Goat Witch Goods
06.2020 - Current
- Movie, music, & art apparel designed and hand drawn by me. In charge of all aspects of the business including commerce, shipping, and promoting on Instagram.
Concessionaire
Clinton Street Theater
09.2022 - 09.2025
- Responsible for the upkeep of the theater as well as running the concession stand and general customer service.
Barback
The Coffin Club
09.2021 - Current
- Transport dishes to the washer to help team stay on top of cleaning as well as assist bartenders with their needs.
Web Manager & House Witch
Ritualcravt
08.2019 - 04.2021
- Responsible for taking pictures and uploading products to the website as the web manager. House witch duties include interacting with customers, sales, and giving spiritual consultations to customers.
Floor Staff
Landmark's Mayan Theater
09.2019 - 08.2020
- Responsible for the upkeep of the theater as well as running the concession stand and general customer service.
Owner/Pet Care Professional
Cerberus Pet Care
- Delivered continuous focus and attention to animals, promoting high level of care and oversight.
Front Desk
Massage Envy Spa - LODO
08.2016 - 02.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Skills
-Exceptional customer service skills
-Problem solving & diffusing stressful situations
-Quick learner and asks questions if I don't understand to ensure my quality of work is top notch
-Often takes on a leader role but is also a team player and takes direction well
-Retail experience as well as experience with many different back end programs for checking out products or scheduling appointments
-The comfort and joy of customers/guests and my coworkers is always a priority to me! I love people!
Timeline
Concessionaire
Clinton Street Theater
09.2022 - 09.2025
Barback
The Coffin Club
09.2021 - Current
Owner / Graphic Designer
Goat Witch Goods
06.2020 - Current
Floor Staff
Landmark's Mayan Theater
09.2019 - 08.2020
Web Manager & House Witch
Ritualcravt
08.2019 - 04.2021
Front Desk
Massage Envy Spa - LODO
08.2016 - 02.2017
Owner/Pet Care Professional
Cerberus Pet Care
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