Sade Spencer
Dallas,TX
Summary
Dedicated professional with experience at Agape Home Health, adept in patient care and medication administration. Excelled in high-pressure environments, significantly enhancing patient comfort and safety. Demonstrated exceptional empathy and problem-solving skills, leading to increased customer loyalty at Walmart. Proven ability in housekeeping and maintaining sanitation, contributing to positive health outcomes and client satisfaction.
Overview
3
3
year of professional experience
Work History
Home Care Aide
Agape Home Health
07.2024 - Current
- Enhanced patient comfort by addressing and assisting with various personal care activities.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Provided assistance for client's mental and emotional well-being to improve physical health outcomes.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Customer Service Cashier
Walmart
02.2024 - 09.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
John Horn High School
Mesquite, TX2024
Skills
- Patient transportation
- Housekeeping
- First aid and safety
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Calm under pressure
- Active listening
Timeline
Home Care Aide
Agape Home Health
07.2024 - Current
Customer Service Cashier
Walmart
02.2024 - 09.2024
John Horn High School
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