Dedicated Community Director with 13-year history of success in community support and engagement. Builds strong relationships between residents, families and staff. Proactive and industrious with proficiency in all property management software.
Overview
14
years of professional experience
Work History
Mount Carmel
Property Manager Office Administrator
01.2023 - Current
Job overview
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Interacted with customers by phone, email, or in-person to provide information.
Reconciled account files and produced monthly reports.
RK Properties
Community Residential Director
01.2017 - 11.2023
Job overview
Administered operations to handle needs of more than 1500 tenants across 524 property units.
Maintained documentation, wrote reports and tracked expenses using Onesite.
Completed annual rent calculations using housing database software Yardi Voyger
Implemented and enforced policies and procedures to maintain properties to highest standards.
Maintained sufficient number of units market-ready for lease.
Completed final move-out walk-throughs with tenants to identify required repairs.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Analyzed and reported on financial data to support business decisions.
Monitored budget allocation and expenditures to enforce compliance with company policies.
Sunrise Villas Apartment
Property Manager
03.2010 - 01.2017
Job overview
Completed final move-out walk-throughs with tenants to identify required repairs.
Kept properties in compliance with local, state, and federal regulations.
Conducted regular inspections of both interior and exterior of properties for damage.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Handled day-to-day accounting processes to drive financial accuracy.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Coordinated with contractors and vendors to enforce quality standards and timely completion of projects.
Education
Strayer University
Savannah, GA
Bachelor Of Administrative Studies from Business Administration
11.2016
Skills
Tenant relations
Legal Documentation
Marketing and Advertising
Real estate knowledge
Rent collection
Property Inspections
Billing oversight
Payroll Administration
Timeline
Property Manager Office Administrator
Mount Carmel
01.2023 - Current
Community Residential Director
RK Properties
01.2017 - 11.2023
Property Manager
Sunrise Villas Apartment
03.2010 - 01.2017
Strayer University
Bachelor Of Administrative Studies from Business Administration
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