Sade Sutherland
The Bronx,NY
Summary
Innovative professional with determination, ambition and motive that possesses genuine enthusiasm and compassion to help others excel and excel as an individual. Experienced in customer relations and takes pride in all associated endeavors. Thrives on mastering new concepts and with this, involve them in the application of new ideas, methods and technologies. Succeeds in both independent and collaborative work environments while being a dedicated and progressive team player with a self-sufficient work ethic.
Overview
6
6
years of professional experience
Work History
Research Intern
Nyu Langone
02.2024 - Current
- Conducted comprehensive literature reviews to support ongoing research projects.
- Assisted in data collection and analysis using advanced statistical software.
- Developed and maintained organized databases for research findings and documentation.
- Supported the design of experiments, optimizing methodologies for improved accuracy.
- Led initiatives to streamline workflows, increasing overall efficiency of research operations.
- Completed research, compiled data, and assisted in timely reporting.
- Performed data entry tasks meticulously, maintaining high levels of accuracy throughout the entire dataset.
- Participated in regular meetings with project stakeholders for clear communication of progress updates and addressing concerns promptly.
Pharmacy Technician
CVS Pharmacy
09.2022 - Current
- Pack, label, and dispense medication to patients per the prescription, or provider's orders
- Process third party billing claims and assist with prior authorization completion
- Track and replenish pharmaceutical inventory
- Answered incoming phone calls and addressed questions from customers and healthcare providers
Intern & Site Leader
Panama
03.2024 - 03.2024
- Organize daily clinical activities among all interns
- Set up clinic for clientele intake
- Communicate with patients in their native language (Spanish) and guide them through patient intake, vitals, physician evaluation, and pharmacy
- Oversee and participate in every station of the clinic
Child Life Volunteer
Brooklyn Hospital Center
02.2023 - 12.2023
- Provided emotional support during hospitalizations and medical procedures.
- Engaged patients in developmentally appropriate therapeutic play activities.
- Supported siblings and families of hospitalized children with coping strategies.
- Collaborated with healthcare teams to address patient needs, responses, and interventions.
- Maintained confidentiality and adhered to hospital policies.
Intern
Baytree Center
02.2022 - 05.2022
- Greeted clients and their families daily with facility information
- Answered calls and managed attendance tracking
- Created a multitude of flyers and pamphlets for public consumption
- Facilitated various character development activities for clients
- Inputted information into the company database
- Used excel to generate up-to-date information on spreadsheets
Physician Shadow
Montefiore Hospital
07.2019 - 08.2021
- Observed patient interactions, contributing to understanding of clinical practices and patient care processes.
- Assisted healthcare professionals in daily operations, enhancing workflow efficiency within medical teams.
- Documented patient histories and examinations, ensuring accuracy and consistency in medical records management.
- Participated in interdisciplinary team meetings, fostering collaboration among healthcare providers for improved patient outcomes.
- Analyzed treatment plans alongside physicians, gaining insights into evidence-based approaches to patient management.
- Assisted with in-hospital patient transport
Sales Associate
Walgreens
05.2020 - 08.2020
- Trained new associates on sales techniques and customer service best practices, fostering a supportive work environment.
- Implemented visual merchandising strategies to enhance product displays, attracting customer attention and boosting sales.
- Addressed customer inquiries and resolved issues promptly, contributing to positive shopping experiences and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Flynn O’Hara Uniforms
07.2019 - 07.2020
- Assisted customers in-store and facilitated curb-side delivery
- Organized stock room and maintained store-front cleanliness
- Processed overstock and returns
- Organized stock-room and maintained store-front cleanliness
- Assisted customers in selecting uniforms, ensuring alignment with school requirements and preferences.
- Maintained product knowledge to provide accurate information on fabric types and care instructions.
- Processed transactions efficiently using point-of-sale systems, enhancing customer satisfaction during peak hours.
- Collaborated with team members to manage inventory levels, facilitating timely restocking of popular items.
Education
Bachelor of Arts - Psychology, Child and Adolescent Mental Health Studies, Chemistry, Pre-Med
New York University
New York, NY05.2024
High School Diploma -
Cardinal Spellman High School
The Bronx, NY05.2020
Skills
- Quality Assurance and Control
- Database Management
- Pharmaceutical Sales and Services
- Physician Assistance
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Medication dispensing
- Medical terminology knowledge
- Clinical documentation
- Phlebotomy techniques
- Medical records management
- Patient relations
LANGUAGES
English
Spanish
Affiliations
- HEAL Clinical Education Network -Member
- VAW Global Health Alliances NYU Chapter - Site Leader, Pharmaceutical Chair & PR Chair
- Caribbean Students Association -Outreach Chair
- Project Sunshine NYU Chapter -Member and Volunteer
- Brooklyn Hospital -Child Life Volunteer
- NYU Academic Achievement Program -Member
- World Changers -Mentor
- Presidential Honors Scholar -Nominee
Timeline
Intern & Site Leader
Panama
03.2024 - 03.2024
Research Intern
Nyu Langone
02.2024 - Current
Child Life Volunteer
Brooklyn Hospital Center
02.2023 - 12.2023
Pharmacy Technician
CVS Pharmacy
09.2022 - Current
Intern
Baytree Center
02.2022 - 05.2022
Sales Associate
Walgreens
05.2020 - 08.2020
Physician Shadow
Montefiore Hospital
07.2019 - 08.2021
Sales Associate
Flynn O’Hara Uniforms
07.2019 - 07.2020
Bachelor of Arts - Psychology, Child and Adolescent Mental Health Studies, Chemistry, Pre-Med
New York University
High School Diploma -
Cardinal Spellman High School
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