Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sade Thompson

Charlotte,NC

Summary

An a devoted and ambitious pre-law graduate with an exceptional interest in criminal law. I have solid leadership and legal assisting background and extensive experience in the service industry. As a Justice Studies alumni I desire to learn and gain experience working closely with attorneys and coworkers who are knowledgeable and team oriented.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Captain Waiter

Limani
04.2023 - Current
  • Showed high-level understanding of fine dining standards and practices.
  • Coordinated foodservice operations between kitchen staff and dining room servers.
  • Completed restaurant opening and closing functions that included POS report generation.
  • Trained and managed dining room staff with diverse service backgrounds.

Lead Server Trainer

Steak 48
03.2022 - Current
  • Recruit and trained new team members on restaurant procedures, menu items, and performance strategies.
  • Devise lesson plans and goals based on daily objectives, customer policies and standards.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service
  • Observe trainees workflow and behaviors during shifts to provide constructive feedback.
  • Provide other employees with mentoring which resulted in improved staff development and productivity.

Client Representative

New Age Marketing
02.2022 - 04.2022
  • Identifying target audience and devising campaigns to engage, inform, and motivate.
  • Set performance criteria, cost, pricing limit, marketing applications, and sales projection.
  • Traveling mentor to train other sales representatives.
  • Provided each guest with exceptional service by listening to their questions, comments, and concerns while tending to their specific needs.

Cross Trained

Olive Garden Restaurant
10.2017 - 12.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Stock and prep food and supplies needed for shifts.
  • Made sure establishment was cleaned, disinfected, and organized.
  • Provide safe, attentive service to all guest.
  • Made guest experience personable to ensure customer satisfaction and loyalty.

Teaching Assistant

Winston Salem State University (Dr.Larry Little)
01.2020 - 05.2021
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported classroom activities, tutoring, and reviewing work.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Used work obtained from students to improve learning plans, and track student progress.
  • Conducted group meetings and study groups for students that needed extra attention.

Team Lead

Arbys
09.2016 - 10.2017
    • Trained new team members by relaying information on company procedures and safety requirements.
    • Coached team members in techniques necessary to complete job tasks.
    • Worked different stations to provide optimal coverage and meet production goals.
    • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
    • Managed schedules, accepted time off requests and found coverage for short shifts.
    • Made cash transactions, count drawers, and made bank deposits.

Legal Intern

Rts Law Group
02.2017 - 04.2017
  • Sorted legal documents, filing and case materials in clear, orderly systems.
  • Reviewed legal information and proofed documentation for errors.
  • Performed legal and general research, drafting memoranda, and correspondence.
  • Organized legal filing system to maximize efficiency.
  • Attended depositions and court proceedings and prepared summaries on cases.
  • Filed legal documents promptly and accurately with local, state and federal courts.
  • Interviewed and communicated with clients via phone or email.
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.

Industrial Cleaner

R&M Industrial
03.2015 - 07.2016
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Create Customer contracts.
  • Take inventory of all supplies.

Education

Bachelor of Arts - Justice Studies Concentration Global Justice & Law

Winston Salem State University
Winston-Salem, NC
05.2021

Skills

  • Critical Thinking
  • Leadership
  • Team oriented
  • Active learner
  • Data entry
  • Passionate
  • Adaptability
  • Quick and efficient problem solving
  • Proficient in use of computer technology
  • Exceptional listening, Comprehension, and communication

Certification

  • CPR
  • ServSafe

Languages

American Sign Language
Limited Working

Timeline

Captain Waiter

Limani
04.2023 - Current

Lead Server Trainer

Steak 48
03.2022 - Current

Client Representative

New Age Marketing
02.2022 - 04.2022

Teaching Assistant

Winston Salem State University (Dr.Larry Little)
01.2020 - 05.2021

Cross Trained

Olive Garden Restaurant
10.2017 - 12.2021

Legal Intern

Rts Law Group
02.2017 - 04.2017

Team Lead

Arbys
09.2016 - 10.2017

Industrial Cleaner

R&M Industrial
03.2015 - 07.2016

Bachelor of Arts - Justice Studies Concentration Global Justice & Law

Winston Salem State University

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Sade Thompson