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RemoteHybridOn-SiteLocation: Manor, TX, USAustin, TX
Open to relocation: Yes
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Sadeer Ali
Manor,TX
Work Preference
Summary
Strategic analyst specializing in SQL analysis, KPI monitoring, and root cause analysis. Enhances operational efficiency and drives decisions that optimize revenue. Develops policies and manages cross-functional programs to execute data-driven strategies. Partners with cross-functional teams to streamline operations, improve decision-making, and deliver scalable business solutions.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
QA Risk Analyst
TikTok
Austin, Texas
07.2023 - 04.2026
- Analyzed high-risk advertiser behavior using quantitative risk assessment and root cause analysis, helping save the company over $10M in revenue by identifying and mitigating policy violations before business impact.
- Led comprehensive Account Takeover (ATO) and fraud investigations across user and advertising accounts, neutralizing unauthorized access and compromised payment/recharge channels.
- Executed SQL-based analysis and operational reporting to uncover trends, quality gaps, and business risks, informing strategic decisions.
- Analyzed KPIs and operational dashboards to support leadership decision-making and continuous improvement.
- Conducted root cause analysis and recommended scalable workflow improvements.
- Partnered with Product, Engineering, Policy, Quality, and Operations teams on workflow launches and operational initiatives.
- Supported AI validation, production readiness, and testing activities before process launches
- Prepared documentation and SOPs to standardize operational processes.
- Managed high-priority escalations while maintaining quality and turnaround objectives.
- Managed team quality and productivity by coaching analysts, monitoring performance metrics, and implementing workflow improvements, helping team members consistently exceed KPI, quality, and productivity targets.
Risk Arbitration Specialist
TikTok
Austin, Texas
11.2022 - 07.2023
- Received multiple performance and incentive awards for consistently ranking among the top performers in quality and productivity while playing a key role in establishing, mentoring, and scaling the Regional Ads Team (RAT).
- Facilitated establishment of Regional Ads Team (RAT) as a global entity by streamlining hiring and onboarding processes.
- Created regional policies, SOPs, and enforcement guidelines to standardize workflows across diverse markets.
- Collaborated with cross-functional teams to resolve operational challenges and improve review quality.
- Analyzed complex advertiser appeals to ensure policy compliance and achieve accurate enforcement outcomes.
Senior Ads Operations Specialist
TikTok
Austin, Texas
06.2022 - 11.2022
- Enhanced advertiser trust and safety operations by ensuring consistent policy enforcement, improving moderation quality, and driving operational excellence across complex advertising content and high-risk review workflows.
- Acted as Subject Matter Expert (SME) on advertiser policies, risk management, and enforcement guidelines, provided guidance on escalations, mentored analysts, and applied policies consistently across operations.
- Led operational initiatives by analyzing large datasets, conducting risk investigations, coordinating cross-functional escalations, and delivering insights that informed strategic business and policy decisions.
Subject Matter Expert
Accenture (Supporting Facebook)
Austin, Texas
02.2020 - 04.2022
- Collaborated with senior leadership and cross-functional stakeholders to optimize workflows, improving efficiency and policy compliance.
- Designed and implemented SOPs and training programs that standardized operations across regional and global teams.
- Led root cause analyses to identify systemic issues and mitigate risks, enhancing overall process performance.
Senior Process Executive
Facebook
Austin, Texas
03.2018 - 06.2020
- Conducted complex investigations into coordinated abuse groups, suspected data theft, and high-risk activities by analyzing behavioral patterns and risk signals, delivering actionable findings that strengthened platform security and supported effective enforcement decisions.
- Managed business operations, reporting, documentation, and process optimization initiatives, enhancing operational efficiency and accuracy in service delivery.
- Collaborated with cross-functional stakeholders to streamline workflows and implement process improvements that elevated service quality and customer satisfaction.
Education
Bachelor of Science - Software Development Engineering
Austin Community College
Austin, TX03-2025
Associate of Arts - General Studies
Austin Community College
Austin, TX08-2023
Associate of Applied Science - Information Technology
Austin Community College
Austin, TX05-2023
Skills
- SQL analysis and data visualization
- KPI analysis
- Data analysis
- Tableau expertise
- Regulatory compliance
- AI validation support
- Root cause analysis
- Operational efficiency
- Cross-functional collaboration
- Agile methodologies
- Microsoft Office Suite proficiency
Languages
Arabic
Full Professional
English
Full Professional
Certification
- Software Quality Assurance
Timeline
QA Risk Analyst
TikTok
07.2023 - 04.2026
Risk Arbitration Specialist
TikTok
11.2022 - 07.2023
Senior Ads Operations Specialist
TikTok
06.2022 - 11.2022
Subject Matter Expert
Accenture (Supporting Facebook)
02.2020 - 04.2022
Senior Process Executive
Facebook
03.2018 - 06.2020
Bachelor of Science - Software Development Engineering
Austin Community College
Associate of Arts - General Studies
Austin Community College
Associate of Applied Science - Information Technology
Austin Community College