To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
USPIS / Investigative Analyst
03.2023 - Current
Conducted daily pick up of contraband from USPS facility, ensuring prompt processing and handling of sensitive evidence related to child pornography cases
Implemented streamlined procedures for processing and cataloging of seized material
Collaborated with law enforcement agencies to coordinate investigations into child pornography cases, resulting in successful prosecutions
Assisted CVIP team in processing an average of 50 cases per day, effectively increasing efficiency of case management
Collaborated with law enforcement agencies and CVIP to locate and close over 14,000 exploited child cases
Developed and implemented a system for tracking and updating case information on the daily excel spreadsheet
Attended the ICAC Conference and gained valuable insights on emerging trends and best practices in investigative analysis, enhancing knowledge base and improving effectiveness in investigations
Implemented strategies learned at the ICAC Conference to streamline investigation processes.
Trafficking Analyst
National Center
05.2020 - 06.2021
Missing and Exploited Children / Sex, Collaborated with NCMEC case personnel to develop and implement standardized procedures for handling sex trafficking cases
Collaborated with law enforcement agencies and non-profit organizations to develop and implement a targeted outreach program, resulting in an increase in tips received related to missing children cases
Utilized data analysis techniques to identify patterns and trends in sex trafficking activities, enabling the identification of new trafficking networks and leading to an increase in successful prosecutions
Utilized advanced social media monitoring tools to identify and track hundreds of missing children cases, leading to several safe recoveries
Created comprehensive reports detailing online trends and patterns related to sex trafficking, providing actionable intelligence for law enforcement agencies and leading to the apprehension of multiple traffickers.
Database Specialist
Epilepsy Foundation
08.2016 - 05.2020
Analyzed data from incoming inquiries to identify trends and common questions, leading to the creation of an updated resource database with more relevant information for epilepsy patients
Collaborated with a team of healthcare professionals to provide personalized support and resources to epilepsy patients, resulting in a satisfaction rating of 95% among clients
Traveled extensively to hospitals and conventions nationwide to gather data on epilepsy medication prescriptions, collecting detailed information from over 50 medical facilities
Collaborated with community partners to expand the resource database, adding over 90 new listings of mental health services, suicide prevention, medication discount codes and additional support
Developed and implemented a comprehensive bereavement support program for families
Analyzed user feedback and conducted monthly assessments to identify areas for improvement within the resource database.
Domestic Violence Advocate & Intake Specialist
My Sister's Place, Superior Court
09.2014 - 07.2016
Conducted in-depth interviews with patients to gather important diagnostic information
Developed and maintained therapeutic relationships with patients by utilizing active listening skills, leading to 95% positive feedback from patients about their overall experience
Implemented a patient-centered communication approach while speaking with clients via phone and in-person
Provided comprehensive support and advocacy to domestic violence survivors
Collaborated with legal team to develop and implement a streamlined intake process
Established appropriate disposition, information, referrals, and follow-up for coordination of forensic exams, reports to law enforcement and obtaining services such as housing and transportation for each case.
Case Manager
DC General
02.2012 - 08.2014
Developed and executed a comprehensive intake interview process, resulting in accurate determination of clients' housing needs, goals, and eligibility
Implemented a streamlined financial planning system that improved client's access to funding
Collaborated with case management team to create personalized housing procurement plans for clients
Conducted personalized budget counseling sessions for clients, resulting in a 30% increase in adherence to personal budgets and improved financial stability
Facilitated educational workshops on budgeting and debt management, empowering clients to establish payment plans for bills and past debts, ultimately helping them reduce their overall debt and prepare for self sufficiency
Collaborated with housing agencies to assist clients in obtaining and maintaining affordable housing, successfully helping clients secure stable housing.