SADELL PTOMEY
San Diego,CA
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with adiverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Licensed and Ordained Minister
Greater Life Church
01.2025 - Current
- Led regular prayer meetings that nourished congregants'' spiritual lives through reflection, meditation, and communal prayer practices.
- Delivered inspiring sermons that connected with the congregation, encouraging personal growth and spiritual development.
- Organized and led engaging worship services, enhancing the overall experience for attendees.
- Mentored youth group members, nurturing their faith journey while providing guidance on personal challenges.
- Led programs such as worship, study, fellowship, and service opportunities.
- Provided spiritual care through visitation, counseling, and prayer.
- Developed strong relationships with local community organizations, promoting collaboration and partnership opportunities.
Peer Coordinator
Mental Health Association of San Francisco
10.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Program Manager Interim Shelter Bed Program
Urban Street Angels
01.2021 - 12.2024
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Identified program obstacles and communicated possible impacts to team.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Program Manager of Residential Services
National Alliance on Mental Illness (NAMI)
01.2016 - 12.2021
- Improved client retention rates through consistent monitoring and evaluation of service delivery.
- Maximized resource utilization by conducting thorough assessments of facility capacities and staffing requirements.
- Managed budgets effectively, optimizing resource allocation to maximize program impact.
- Increased client satisfaction levels through regular feedback collection and prompt issue resolution.
- Evaluated program performance regularly, making necessary adjustments to ensure optimal results.
- Implemented data-driven decision-making processes to enhance overall program effectiveness.
- Enhanced collaboration between departments by initiating regular meetings focused on sharing best practices.
- Successfully managed multiple grant-funded projects, ensuring compliance with funder guidelines while delivering impactful results.
- Mentored junior team members, guiding them towards professional growth and skill development.
- Participated in community events and met with local leaders to develop recreational activities for residents.
- Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Provided leadership, guidance and support to staff members.
- Developed and implemented training programs for staff.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Advocated for social and community service programs to increase awareness and funding.
- Monitored program performance and outcomes for successful delivery of services.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
Program Manager of Residential Services
Father Joes Villages
01.2016 - 12.2021
- Improved client retention rates through consistent monitoring and evaluation of service delivery.
- Evaluated program performance regularly, making necessary adjustments to ensure optimal results.
- Managed budgets effectively, optimizing resource allocation to maximize program impact.
- Increased client satisfaction levels through regular feedback collection and prompt issue resolution.
- Enhanced collaboration between departments by initiating regular meetings focused on sharing best practices.
- Implemented data-driven decision-making processes to enhance overall program effectiveness.
- Streamlined communication channels for improved team collaboration and client satisfaction.
- Established strong relationships with community partners, expanding the reach of residential services.
- Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and implemented training programs for staff.
- Monitored program performance and outcomes for successful delivery of services.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Managed volunteer programs focused on providing community services to underserved populations.
Education
Master of Arts - MARRIAGE AND FAMILY
Alliant International University
San Diego, California01.2021
BACHELOR OF SCIENCE - CRIMINAL JUSTICE
Kaplan University
Pittsburgh, Pennsylvania01.2012
Skills
- Small group facilitation
- Active listening
- Effective communication
- Worship planning
- Decision-making
- Relationship building
- Detail-oriented
- Problem-solving
- Team leadership and direction
- MS office applications
- Program leadership
- Critical thinking
- Operations management
- Budgeting and resource management
- Team development
- Performance monitoring
- Remote team management
Professionalreferences
- Dakota Davis, Dakota.davis@neighbor.org, Former Supervisor
- Amber Erving, Ambererving@namisd.org, Former Supervisee
- Nate Stewart, Pastor@greaterlifesd.org, Current Pastor
Career Experience
- Program Manager of Residential Services, Father Joes Villages, 01/01/08, 01/01/12
- Program Manager of Residential Services, National Alliance on Mental Illness (NAMI), 01/01/16, 01/01/21
- Program Manager Interim Shelter Bed Program, Urban Street Angels, 01/01/21, 01/01/24
- Program Manager, Father Joes Villages, 01/01/25, Present
Professional Membership
Pre-Licensed Memberships with CAMFT and AAMFT
Timeline
Licensed and Ordained Minister
Greater Life Church
01.2025 - Current
Peer Coordinator
Mental Health Association of San Francisco
10.2024 - Current
Program Manager Interim Shelter Bed Program
Urban Street Angels
01.2021 - 12.2024
Program Manager of Residential Services
Father Joes Villages
01.2016 - 12.2021
Program Manager of Residential Services
National Alliance on Mental Illness (NAMI)
01.2016 - 12.2021
Master of Arts - MARRIAGE AND FAMILY
Alliant International University
BACHELOR OF SCIENCE - CRIMINAL JUSTICE
Kaplan University
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