Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sadi Pages

Hialeah,FL

Summary

I would love to work for a company whom makes me feel like I am part of an even bigger family. Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Overview

18
18
years of professional experience

Work History

Office Manager

Man O' War Marine
Fort Lauderdale, FL
05.2023 - Current
  • Developed and implemented office policies and procedures.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provided administrative support to management team including preparing reports and presentations.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Ensured compliance with applicable laws regarding employment practices.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Provided training to new hires on office policies and procedures.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Project Manager/ Service Office Manager

RMK Merrill Stevens
Miami, FL
06.2019 - 05.2023
  • Take physical employee attendance
  • Revise the timeclock record and adjust if needed
  • Send out emails with attendance to HR, and yard Managers of both shipyards
  • Follow up with employees that did not show up or call
  • Instruct all of those employees to provide reason to HR
  • Provide and collect job application
  • Interview applicants prior to meeting HR
  • Conduct orientation for new employees and leave them in their assigned department
  • Collect timesheets from all hourly employees
  • Revise the timesheets to confirm accurate WO#, Item#, and work description (coding)
  • Monitor OT for all hourly employees and approve
  • Enter timesheets into Quick Books with correct coding, so that vessels can be billed properly
  • Create estimates
  • Enter new customer information
  • Collect estimates from PM's convert them into work orders in QB's
  • Collect and create folder with personal documentation from customers and vessels
  • Provide the Accounting department with the completed folders for storage
  • Generate reports for payroll accuracy
  • Provide time off request forms, collect them and add request onto calendar after they have been authorized and signed off by upper management, hand off to HR
  • Provide all forms to employees related to particular projects
  • Collect COI from vendors and sub-contractors working in yard and confirm the company's name is displayed as Certificate Holder
  • Make sure that all COI are updated in our excel spreadsheet and an updated list is provided to Security
  • Collect W9 from vendors and sub-contractors for payment purposes
  • Collect and provide vessel inventory to service dep, purchasing department every other day
  • Assist the accounting department by providing on time and accurate vessel information
  • Notify vessel arrivals, departures and movements daily
  • Aide north yard when needed
  • Handle the hurricane plan for the year
  • (create estimates for clients, convert them into work orders after approved by client, provide accounting with new WO so that invoice can be created, create folder for that client, update the hurricane spreadsheet, keep accurate records from beginning to end, contact customer if storm is approaching and keep them informed of all step to follow.) Answer company provided phone for hurricane plan
  • Assist in various duties around the yard as as well as organize events as per CEO, CFO and managements request.

Pro Services Sales Specialist

Home Improvement
Hialeah, FL
04.2014 - 05.2018
  • Manage my team and lumber dept
  • Associates to provide exceptional customer service
  • Create new account and customer leads/ follow up with customers/ place and process orders/ check emails for on a daily basis for orders/ place special orders with vendors/ follow up with vendors and track orders/ tender all orders placed with me/ refund re-bill any orders
  • Work order management for action items pending/ Process Business and store credit application for customers/ help locate items that have been ordered/ pull customer orders that will be picked up/ assist any and all in store customers/ run registers/ cover breaks if needed etc
  • I am a member of the store Safety Committee, Co-President of the Voice Team.

Office Manager/ Tax Advisor 2

H&R Block
08.2008 - 11.2013
  • Prepare complete complex tax returns/ manage a 26 member staff office, meet office, district and company goals and budgets/ increase return volume year after year/ generate all reports/ conduct new hire interviews/ book keeping for clients/ make sure all client info is stored securely/ have all signatures on all documents / keep IRS code compliance/ review and advise clients with IRS letters/ staff office / generate and schedules / payroll/ clear punch-ins and punch-outs/ tax instructor.

Admin Assistant/ Accounting Assistant

Little Havana Holdings
07.2006 - 01.2008
  • Collect rents from tenants/ distribute and process all rental apps./ run credit reports/ run back ground checks/ conduct move-in and move-out inspections/ rental contracts initial and renewals/ receive tenant complaints/ create work orders for tenant / issue 3&5 day notices/review all paperwork with on site managers, process any applications that they have, manager work orders, and building maintenance/ process all invoices and process payments / generate acc
  • Reports/clear all deposits with bank generate accounting reports for property owner/ process evictions letters/ attend court arbitration hearings/ conduct evictions / drive properties/ city permits/contact and contract subcontractors for on site jobs.

Education

High School Diploma -

Hialeah High School
Hialeah, FL
06-1992

Skills

  • Sales
  • Customer Service
  • Office Management
  • Order Management System
  • Accounts Payable
  • Bookkeeping
  • Tax Experience
  • General Ledger Accounting
  • Accounts Receivable
  • Account Reconciliation
  • Management
  • QuickBooks
  • Project Management
  • Microsoft Outlook
  • Microsoft Excel
  • Human Resources
  • Payroll
  • Quality Assurance
  • Event Planning
  • Order Entry
  • Data Entry
  • Administrative Support
  • Employee Supervision
  • Staff hiring
  • Staff Management
  • Billing
  • Policy Development

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Office Manager

Man O' War Marine
05.2023 - Current

Project Manager/ Service Office Manager

RMK Merrill Stevens
06.2019 - 05.2023

Pro Services Sales Specialist

Home Improvement
04.2014 - 05.2018

Office Manager/ Tax Advisor 2

H&R Block
08.2008 - 11.2013

Admin Assistant/ Accounting Assistant

Little Havana Holdings
07.2006 - 01.2008

High School Diploma -

Hialeah High School

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