Sadia Mohamed
MINNEAPOLIS,MN
Summary
Compassionate and efficient Medical Lab Assistant recognized for exceptional patient service and meticulous attention to detail. Experienced in conducting laboratory tests and adhering to safety protocols, ready to contribute to high-quality patient care.
Overview
4
4
years of professional experience
Work History
Medical Lab Assistant
North Memorial Clinic
Minnetonka, MN
10.2022 - Current
- Performed routine laboratory tests, maintaining accuracy and reliability of results.
- Conducted specimen collection and processing, ensuring compliance with safety protocols.
- Operated and maintained laboratory equipment, troubleshooting issues to minimize downtime.
- Assisted in training new staff on standard operating procedures and best practices.
- Provided exceptional customer service to patients during specimen collection processes resulting in increased satisfaction scores from both patients and healthcare providers alike.
- Demonstrated strong attention to detail when reviewing clinical information enabling accurate identification of discrepancies or anomalies that could impact test outcomes.
- Reduced turnaround time for test results by prioritizing tasks and working efficiently in a high-volume environment.
- Ensured quality control by performing regular equipment maintenance, calibration, and troubleshooting.
- Performed comprehensive tests such as hematology, microbiology, serology, immunology assays accurately contributing to patient treatment decisions.
- Maintained confidentiality of all patient information to conform to HIPAA and other regulatory standards.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Collect blood and tissue samples with a focus on accuracy and adherence to aseptic techniques.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Expedited patient diagnosis with timely completion of Phlebotomy tasks, including blood draw preparation and specimen labeling.
Sales Associate
Brighton Collectibles
Bloomington, MN
03.2023 - 10.2024
- Assisted customers in selecting products, ensuring a personalized shopping experience.
- Maintained knowledge of current promotions and product features to enhance sales opportunities.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout experiences.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Handled customer inquiries and resolved issues promptly to maintain high satisfaction levels.
- Participated in training initiatives to enhance product knowledge and sales techniques among peers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Phlebotomy Certificate - PHLEBOTOMY
Phlebotomy Training Specialists
Minneapolis10-2022
Skills
- Phlebotomy expertise
- Laboratory safety protocols
- Reagent handling
- Equipment troubleshooting
- Patient records documentation
- HIPAA compliance
- Attention to detail
- Task prioritization
- Collaborative teamwork
- Teamwork and collaboration
- Critical thinking
- Patient documentation
- Patient relations
- Patient communication
Timeline
Sales Associate
Brighton Collectibles
03.2023 - 10.2024
Medical Lab Assistant
North Memorial Clinic
10.2022 - Current
Phlebotomy Certificate - PHLEBOTOMY
Phlebotomy Training Specialists