Sadia Omar
St Louis,MN
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
7
7
years of professional experience
Work History
Case Manager
Residential Transitions, INC
05.2020 - 02.2022
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Liaised with social worker to expedite financial assistance not covered by insurance.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
Spoken Health Care Interpreter
Fairview Health Specialist
02.2018 - 04.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Listened to, comprehended and translated oral or written communications from English to Somali and vice versa.
- Collaborated with team to translate series of documents from English to other languages.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Developed strategies to perform accurate and consistent translations.
Crisis Intervention Specialist
Pathways To Community
12.2014 - 12.2017
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Maintained client records to document assessment, treatment plans and progress.
- Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients.
- Documented risk to each client and context of concerns.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
Education
Associate of Arts - Social Work
Metropolitan State University
Saint Paul, MNSkills
- Intervention Plans
- Direct Patient Care
- Multitasking and Organization
- Case Management Tracking
- Verbal and Written Communication
Languages
Somail
Native or Bilingual
Timeline
Case Manager
Residential Transitions, INC
05.2020 - 02.2022
Spoken Health Care Interpreter
Fairview Health Specialist
02.2018 - 04.2020
Crisis Intervention Specialist
Pathways To Community
12.2014 - 12.2017
Associate of Arts - Social Work
Metropolitan State University
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