Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

ZIA UDDIN FAHAD

Brooklyn,NY

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

736 Burger King
04.2023 - Current
    • Provided leadership and direction to a team of 15 sales associates to achieve monthly sales targets
    • Assisted in developing and implementing strategic plans to increase store profitability and customer satisfaction
    • Managed inventory levels, conducted regular stock checks, and ensured accurate product replenishment
    • Resolved customer complaints and issues in a timely manner, maintaining a high level of customer retention
    • Oversaw daily operations, including staffing, training, and scheduling, to ensure efficient and effective service
    • Monitored food quality and adherence to safety and cleanliness guidelines to uphold brand standards
    • Assisted in preparing financial reports, including balance sheets, profit and loss statements, and other financial documentation
    • Managed accounts payable and receivable processes, including invoicing, payments, and collections
    • Utilized accounting software to track and reconcile financial data and generate reports for management decisions
    • Assisted in the development and implementation of marketing strategies to increase brand awareness and drive sales growth
    • Maintained and updated customer relationship management (CRM) system to track sales activities, leads, and customer interactions.
    • Improved customer satisfaction by addressing and resolving complaints promptly.
    • Supervised day-to-day operations to meet performance, quality and service expectations.
    • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
    • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Sales and Marketing Assistant Officer

Bin Habib BD Ltd.
10.2016 - 05.2021
  • Improved social media presence by creating engaging content that resonated with target audiences, driving follower growth and enhancing brand recognition.
  • Optimized company website content for better search engine visibility, increasing organic traffic levels.
  • Supported sales team by providing timely updates on inventory levels, ensuring adequate stock availability for meeting customer demands.

Assistant Accounts Officer

Cardiac Care Ltd.
06.2015 - 12.2015
  • Managed accounts payable and receivable functions, ensuring prompt settlement of all obligations and collection of payments due.
  • Worked closely with senior staff on handling special needs accounts.
  • Assisted in annual budget preparation, ensuring proper allocation of resources for company growth.
  • Supervised accounting department operations and team of up to 15 employees.

Education

Master's in Business Administration -

National University
Bangladesh
12.2016

Bachelor's in Business Administration -

National University
Bangladesh
12.2014

High School Diploma -

Board of Intermediate And Secondary Economics
Bangladesh
12.2010

Skills

  • Computer
  • Communication
  • Leadership
  • Interpersonal
  • Customer Relationship Management (CRM)
  • Operations Management
  • Team motivation
  • Project management abilities

Personal Information

Title: Assistant Manager

Certification

  • Food Protection NYC Department of Health and Mental Hygiene - October 2023

Timeline

Assistant Manager

736 Burger King
04.2023 - Current

Sales and Marketing Assistant Officer

Bin Habib BD Ltd.
10.2016 - 05.2021

Assistant Accounts Officer

Cardiac Care Ltd.
06.2015 - 12.2015

Master's in Business Administration -

National University

Bachelor's in Business Administration -

National University

High School Diploma -

Board of Intermediate And Secondary Economics

Similar Profiles

CREATE PROFILE
ZIA UDDIN FAHAD