Sadie Contreras

Tues–Fri Night Shift (Flexible across all shifts)

• Supervised and managed a daily team of 80–100 warehouse employees, optimizing staffing levels based on daily volume and business demands.
• Transferred from Fontana DC to help launch the brand-new Riverside flow center, assisting in establishing operations from the ground up.
• Onboarded and trained all new team members (TMs), ensuring smooth integration into the facility and setting expectations for performance.
• Developed and implemented standards of work for newly created job functions, contributing to operational clarity and efficiency.
• Trained and mentored four team members into successful lead warehouse roles, supporting leadership development.
• Conducted regular safety and quality audits quarterly to ensure compliance and maintain operational standards.
• Analyzed and reported production and quality metrics quarterly, ensuring team performance met or exceeded company goals.
• Collaborated closely with other departments to align warehouse output with business needs, making real-time adjustments as needed.
• Oversaw a wide range of warehouse operations including carton air pick, full pallet pick, bulk pick, PIPO pick, FPS pick, XS puts, FP puts, bulk puts, GPM’s, tuggers, IM’s, trainers, damage control, label control, quality specialists, consolidation, and rework teams.
• Collaborated cross-functionally to identify process improvements and promote a culture of safety and continuous improvement.

• Safely operated an order picker to pick while accurately verifying the product and quality.
• Trained new TM’s in packing and rework.
• Performed packing and order fulfillment in a high-volume warehouse environment, consistently meeting accuracy and speed goals.
• Led a department-wide quality improvement project focused on identifying and eliminating root causes of frequent errors.
• Used KPI strategies to analyze trends and pinpoint operational issues affecting quality.
• Partnered with ICQA (Inventory Control & Quality Assurance) managers to share findings and implement new quality standards.
• Created a Quality Assessment for all team members to evaluate understanding of job functions and retrained the full department accordingly.
• Successfully improved quality in the department by 90%, significantly reducing errors and increasing performance metrics.
• Recognized for initiative and leadership, resulting in promotion to Lead Warehouse Worker.