Summary
Overview
Work History
Education
Skills
Timeline
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Sadie Deens

Chester,Connecticut

Summary

Passionate and results-driven HR, People, and Operations professional with nearly three years of experience in the startup sector, specializing in global external and internal HR. Successful at driving employee engagement, crafting positive employee experiences, and optimizing HR processes to enhance organizational effectiveness, all while ensuring compliance with labor laws. An expert in HRIS and ATS administration, internal policy development, compliance, designing, and implementing engaging onboarding workflows, managing employee benefits via third-party tools, and generating locally compliant contracts. Currently excelling as an Operations Specialist, managing global EOR employee onboarding, offboarding and serving as a key point of contact for clients and employees.

Overview

7
7
years of professional experience

Work History

Operations Specialist

Pilot Platform, Inc.
10.2023 - Current
  • Onboard groups of 15 - 20 or more EOR employees at once, ensuring compliance to local labor laws through HR platform.
  • Collaborate closely with local partners to research country-specific labor laws, draft contracts, and address client inquiries.
  • Verify tax documents, banking details, and right-to-work documentation for employees, maintaining compliance.
  • Conducted background checks and Right to Work verifications through Certn and TrustID.
  • Manage enrollment process of UK and Canada employees in health insurance and pension schemes.
  • Process all payroll changes for all EOR employees via Airtable.
  • Led locally compliant resignations and terminations for EOR employees.
  • Process all termination and resignation payout and severance, dependent on country and statutory payments.
  • Serve as point of contact for over 50 clients and their employees.
  • Document processes in detailed, step-by-step manner to drive operational efficiency.

Talent Support & Operations Associate

Maze Design Inc.
01.2022 - 08.2023
  • Led remote onboarding/offboarding, ensuring smooth integration and departure of team members.
  • Provisioned new hire access to critical systems and tools.
  • Managed end-to-end recruitment processes, including scheduling interviews, creating/publishing job requisitions, and collaborating with recruitment agencies.
  • Oversaw HRIS, ATS, and essential HR tools, ensuring accurate and up-to-date employee data management.
  • Assisted Total Rewards in compensation reviews, handled employee and candidate benefits/payroll inquiries, and led process for contract generation for contractors, employees and EOR.
  • Documented, fine-tuned, and automated People processes, enhancing overall workflow efficiency for department.
  • Developed and implemented inclusive company-wide resource and workflow to empower managers in providing support for expecting team members, accommodating diverse family structures.
  • Implemented new ATS system, documented processes, and provided training to Talent Acquisition.
  • Scheduled and coordinated executive board meetings and managed travel arrangements for multiple executive team members residing overseas
  • Handled IT operations, including 50+ equipment orders, 100+ software security audits, MacOS updates, and proper installation of security systems for new hires.
  • Addressed internal company security concerns, and conducted regular weekly, biweekly, and monthly audits to ensure data protection and compliance.
  • Led and contributed to 10+ projects to enhance positive company morale and boost employee engagement.

Life Skills Teacher's Assistant/Para Educator

Region 4 Schools
08.2017 - 01.2022
    • Supported classroom special education teacher in creating engaging lessons, activities, and field trips for 10-15 students with developmental disabilities, aged 14-19 years.
    • Utilized behavior modeling and specialized teaching techniques to promote independence and reinforce social skills within school and community.
    • Mentored and advised 10-15 students in daily living skills (hygiene, cooking, cleaning, and job skills) for their future success.
    • Provided personalized educational, behavioral, and emotional support to individual students.
    • Collaborated with special education teacher on career exploration activities and projects.
    • Worked with administration and faculty to achieve students' high school and transition academy goals.

Education

Bachelor of Arts - Communications, Media And Journalism

Central Connecticut State University
New Britain, CT
05.2017

Skills

  • Skill in designing and executing onboarding workflows for new hires, as well as managing offboarding processes
  • Proficient administrator for HRIS and ATS systems, ensuring accurate and up-to-date employee data management and recruitment processes
  • Understanding of labor laws across EMEA, Latin America, UK, and Canada, ensuring compliance in HR practices and contract management
  • Experience in managing employee benefits programs, including health insurance, retirement plans, and other perks
  • Skilled in multiple tools, G-Suite, Jira, Notion, Slack, Greenhouse, Ashby, Sapling, Kamsa, Deel, OysterHR, Xero, Vanta, Revolut, Front, Dropbox, SharePoint, BambooHR, and Juro
  • Produced country-compliant contracts aligned with legal standards
  • Develop, implement, and communicate HR policies and procedures to ensure consistency and compliance
  • Strong written and verbal communication skills, ability to build rapport and collaborate with team members at all levels of an organization
  • Experience in change management; relocation, promotions, salary changes, role changes, name changes, parental leave, etc
  • Ability to ensure a positive experience for candidates throughout recruitment process, including timely communication, providing feedback, and addressing inquiries
  • Commitment to maintaining confidentiality and handling sensitive candidate, new hire and employee information with discretion and professionalism

Timeline

Operations Specialist

Pilot Platform, Inc.
10.2023 - Current

Talent Support & Operations Associate

Maze Design Inc.
01.2022 - 08.2023

Life Skills Teacher's Assistant/Para Educator

Region 4 Schools
08.2017 - 01.2022

Bachelor of Arts - Communications, Media And Journalism

Central Connecticut State University

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Sadie Deens