Sadie Eagles
Automotive Professional
Summary
Organized and accomplished automotive professional offering 10 Years of experience with Ford products and utilizing Ford specific programs to include Ford Blue Advantage And Ford Protect. Successful at managing multiple priorities with a positive attitude, and an eagerness to learn and help where needed.
Overview
10
10
years of professional experience
Work History
Assistant Used Car Manager
Mullinax Ford Of Olympia
5 2021 - Current
- Maintained up-to-date knowledge of industry trends and regulations affecting pre-owned vehicle sales.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Implemented a rigorous inspection process to ensure high-quality vehicles were added to inventory.
- Cultivated a professional and welcoming atmosphere at the dealership, fostering long-term customer loyalty.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Sales Representative
Imlay City Ford
1 2019 - 2 2020
Sales Representative
Elder Ford Of Romeo
07.2018 - 12.2018
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Warranty Manager
Crest Ford
10.2017 - 06.2018
- Streamlined warranty claim processes for increased efficiency and faster resolution times.
- Increased accuracy in warranty documentation by implementing standardized forms and protocols for claim submissions.
- Established strong relationships with suppliers to ensure timely delivery of replacement parts and smooth warranty transactions.
- Maintained up-to-date knowledge of industry best practices and regulatory requirements to ensure the warranty department operates in compliance with all applicable standards.
Internet Manager
Jeffrey Automotive Group
7 2017 - 11.2017
- Evaluated competitor websites regularly to identify areas of improvement in our own online presence.
- Conducted market research to identify new opportunities for growth within the company's target audience.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Receptionist/ Inventory Control/Sales Representative
Seekins Ford Lincoln
10.2014 - 11.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
Skills
- 15 Years Of Industry Expertise
- Vehicle Appraising
- Vehicle Pricing
- Market Research & Analysis
- Sales Presentations
- Technical knowledge
- Customer Relationship Building
- Problem-Solving
- Time Management
- Teamwork and Collaboration
- Sales Strategy
- Multitasking Abilities
- Product Knowledge
Military Service
US Army Reserve, United States, SPC, 08/01/12, 08/01/20, 92A - RTCH Driver
Timeline
Sales Representative
Elder Ford Of Romeo
07.2018 - 12.2018
Warranty Manager
Crest Ford
10.2017 - 06.2018
Receptionist/ Inventory Control/Sales Representative
Seekins Ford Lincoln
10.2014 - 11.2016
Assistant Used Car Manager
Mullinax Ford Of Olympia
5 2021 - Current
Sales Representative
Imlay City Ford
1 2019 - 2 2020
Internet Manager
Jeffrey Automotive Group
7 2017 - 11.2017
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