Sadie Garrison
Charlotte,NC
Summary
Dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving customer issues, waitstaff, and management.
Overview
4
4
years of professional experience
Work History
Server
Basillicos Italliano
05.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Nanny
Self
01.2021 - Current
- Fostered a nurturing and supportive environment by consistently addressing the physical, emotional, and social needs of each child.
- Established open communication with parents for seamless coordination in children''s daily routines and schedules.
- Enhanced children''s cognitive development by implementing educational and stimulating activities.
- Organized creative projects to promote artistic expression, critical thinking, and problem-solving skills.
Shift Leader
Smoothie King
06.2020 - 08.2022
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
GED -
University of North Carolina Wilmington
Wilmington, NC05.2026
Skills
- Cash Handling
- Sales Expertise
- Quality Control
- Guest Relations Management
- Suggestive Selling
- Data Entry
- Problem Resolution
- Service Standard Compliance
- Customer Service
- Technical Support
- Conflict Resolution
- Key Holder Experience
Ronald McDonald House of Charlotte Volunteer and active Hearts to Hands Volunteer
All through high school me and my family prepared meals and contributed to events at the Ronald McDonald house in greater Charlotte. My family and I currently volunteer with Hearts to Hands to prepare and serve food along with self-care needs to the homeless in Charlotte
Timeline
Server
Basillicos Italliano
05.2023 - Current
Nanny
Self
01.2021 - Current
Shift Leader
Smoothie King
06.2020 - 08.2022
GED -
University of North Carolina Wilmington
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