Dynamic professional with a proven track record at Bohme, excelling in customer service and strategic sales techniques. Adept at fostering strong relationships and enhancing customer satisfaction through personalized service and effective communication. Recognized for leadership qualities and attention to detail, consistently exceeding sales targets while ensuring exceptional client experiences.
Overview
2
2
years of professional experience
Work History
Associate
Bohme
03.2024 - Current
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Increased customer satisfaction with thorough product demonstrations and personalized advice.
Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
Facilitated training sessions for new employees, ensuring smooth onboarding process.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Listened to customer needs and desires to identify and recommend optimal products.
Server
Spring Gardens Assisted Living
05.2023 - 10.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with residents.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Provided attentive service during high-volume periods without sacrificing attention to previous managed tables.
Addressed resident complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Set positive tone for entire dining experience as first point of contact for incoming guests.