Detail-oriented professional with a strong background in security compliance and incident documentation. Proven ability to implement conflict resolution tactics and foster a safe environment for detained juveniles, ensuring adherence to facility regulations and enhancing resident engagement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Juvenile Supervision Officer
Denton County Juvenile Detention
Denton
09.2023 - Current
Supervised daily activities of detained juveniles in a secure environment to ensure safety.
Monitored resident behavior and interactions to maintain a secure atmosphere.
Conducted regular facility inspections for compliance with security standards.
Implemented conflict resolution strategies to effectively de-escalate tense situations.
Documented incidents and observations in detailed reports for further analysis.
Facilitated recreational and educational activities to enhance resident engagement.
Enforced facility rules and regulations consistently among all residents.
Coordinated shakedowns to locate and remove unauthorized items from the premises.
Stake Bed Driver/Yard Associate
Texas First Rentals/R1 Supply
Denton
08.2023 - 09.2023
• Delivered goods and services on time, ensuring excellent transport conditions.
• Conducted pre-trip vehicle inspections to meet safety and compliance standards.
• Maintained accurate driving logs and vehicle maintenance records for efficiency.
• Secured merchandise to prevent damage during site-to-site transportation.
• Communicated route changes and updates effectively with dispatch personnel.
• Followed all traffic laws and safety regulations during transport activities.
• Collaborated with team members to ensure timely deliveries and pickups.
• Coordinated with warehouse staff for efficient cargo loading and unloading.
Parts Department Associate
Lonestar Toyota of Lewisville
Lewisville
02.2019 - 06.2021
Managed inventory levels for parts, ensuring accurate availability and compliance.
Processed incoming shipments and organized parts for efficient retrieval.
Conducted regular audits of stock to maintain accuracy.
Tracked vendor shipments and verified condition upon receipt.
Provided exceptional customer service by addressing inquiries and resolving issues.
Assisted customers in locating correct parts using computerized systems.
Placed orders for additional parts to fulfill customer requirements.
Maintained clean work area to uphold safety standards.
Porter
Nissan Of Fort Worth
Fort Worth
05.2018 - 02.2019
Ensured cleanliness and organization of vehicle inventory area to enhance operational efficiency.
Assisted customers with vehicle pick-up and drop-off processes to improve service experience.
Conducted routine inspections of vehicles for cleanliness and readiness prior to customer delivery.
Coordinated with service staff to facilitate timely vehicle preparation and minimize wait times.
Transported vehicles between service department and lot, optimizing workflow and reducing delays.
Managed keys and documentation for all dealership vehicles to maintain security and accountability.
Supported team in upholding high customer service standards through daily interactions.
Maintained a safe work environment by adhering to all safety protocols and company policies.
Lead Porter
Grubbs Infiniti
Grapevine
03.2017 - 04.2018
Supervised daily operations of porting team to enhance workflow efficiency.
Coordinated vehicle delivery and pick-up to maximize customer satisfaction.
Trained new porters in company policies and safe handling procedures.
Assisted in maintaining cleanliness and organization of service areas.
Communicated with service advisors to prioritize vehicle readiness effectively.
Implemented safety protocols to mitigate workplace hazards during operations.
Provided transportation for customers and dealership personnel as needed.
Escorted disabled patrons safely around premises, ensuring comfort and accessibility.