Sadie Hilt
Perrysburg
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
salesman
Discount Tire
Toledo
12.2023 - Current
- Assisted customers in selecting appropriate tires and services for their vehicles.
- Conducted thorough inspections to assess tire conditions and recommend replacements.
- Managed inventory by tracking stock levels and ordering necessary supplies.
- Demonstrated product features and benefits to educate customers on tire options.
- Processed sales transactions accurately using point-of-sale systems efficiently.
- Trained new staff on company policies, procedures, and customer service standards.
- Greeted customers and provided information about products and services.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
- Provided timely follow-up on inquiries made by potential customers.
- Developed relationships with key accounts to increase sales volume.
- Negotiated prices and set up contracts to finalize sales agreements.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Generated leads from cold-calling prospective clients.
Tire Technician
Discount Tire
Toledo
12.2023 - Current
- Inspected tires for wear, damage, and proper air pressure.
- Mounted and balanced tires on various vehicles efficiently.
- Operated tire-changing equipment and tools safely and effectively.
- Provided excellent customer service during tire installation and repair.
- Assisted in inventory management of tires and related supplies.
- Educated customers on tire maintenance and safety practices.
- Collaborated with team members to optimize workflow during peak hours.
- Maintained a clean and organized work environment at all times.
- Performed tire rotations, mounts, and balancing on vehicles.
- Used tools, parts and equipment to maintain and repair customer tires.
- Provided advice to customers regarding proper maintenance of their vehicle's tires.
- Delivered customer service by answering questions and explaining tire installation process.
Crew Trainer
Mcdonalds
Lambertville
04.2019 - 11.2022
- Trained new crew members on operational procedures and customer service standards.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Provided constructive feedback and one-on-one coaching to employees.
Education
Bedford Senior High School
Temperance, MISkills
- Tire inspection
- Inventory management
- Customer education
- Sales negotiation
- Point-of-sale operation
- Customer relationship management
- Employee training
- Effective communication
- Problem solving
- Time management
- Objection handling
- Sales strategy development
- Account development
- Account management
- Customer experience enhancement
- [Product or service] sales
- Customer service
- Team collaboration
- Training facilitation
- Stress management
- Creative problem solving
- Cultural awareness
- High-energy attitude
- Multi-line phone talent
- Researching
- Strong teamwork
- Relationship building
- Money handling
- Conflict resolution
- Team development
References
References available upon request.
Timeline
salesman
Discount Tire
12.2023 - Current
Tire Technician
Discount Tire
12.2023 - Current
Crew Trainer
Mcdonalds
04.2019 - 11.2022
Bedford Senior High School