Sadie Huser
Jacksonville,FL
Summary
Dynamic professional with experience in sales, customer service, and event management. Skilled in coordinating member services, meeting sales goals, and driving revenue growth at Top Golf and The-Ritz-Carlton, Amelia Island. Proven ability to manage customer relationships, renewals, and communications for over 130 members. Expertise in CI/TY, Focus, ADP, DSR, Teams, and Salesforce.
Overview
6
6
years of professional experience
Work History
Lead Sales/Marketing Coordinator and Departmental Trainer
The Ritz-Carlton, Amelia Island
03.2025 - Current
- Prepared sales-related documents through the sales process (e.g. proposals, contracts, and addendums)
- Enter, retire, reconcile, and verify information for commissions, leads, and third parties
- Answer guest questions about property facilities and services that include hours of operation, room types, packages, promotions, entertainment, restaurants, and special events
- Assist with marketing materials used to inform guests of upcoming events and schedules throughout the property
- Systems used include Word, Excel, PowerPoint, Sertifi, OpenTable, Teams, and CI/TY.
Sales, Events, and Platinum Member Administration
Topgolf/Callaway
06.2022 - 03.2025
- Started in the role of a barback to bartender/server to office admin to sales and event administration.
- Each role provided the knowledge of how the systems and environment of the topgolf brand.
- Fast-paced environment, where excellent customer service and time management skills were enhanced.
- Systems used include Focus, ADP, DSR, Teams, and Salesforce.
- Successfully helped members coordinate golf tee times, met the yearly budget for membership sales, generated new revenue, and efficiently managed renewals and communication for over 130 members.
Customer Service Representative
Flxpoint
01.2022 - 03.2022
- Helped dropshop customers learn how to navigate a complex online inventory and order manager through online chat, emails, and Zoom meetings
- Systems used include Flxpoint, Shopify, and Inventory Source
Assistant Manager
Wake Up Call
11.2019 - 06.2021
- Hired as a barista and quickly promoted. Assisted in coordinating a staff of 15 employees with daily operations including preparation, creation, and delivery of over 100 drinks, including artisan lattes, and multiple food items.
Education
Associates Degree - General studies
North Idaho College
Coeur d’Alene, ID05.2019
Business Marketing
University of Idaho
Moscow, ID05.2018
Hospitality Certificate - undefined
KTEC Technical High School
Rathdrum, ID06.2017
Skills
- LinkedIn Sales Navigator
- LinkedIn Sales Navigator
- LinkedIn Sales Navigator
- LinkedIn Sales Navigator
Timeline
Lead Sales/Marketing Coordinator and Departmental Trainer
The Ritz-Carlton, Amelia Island
03.2025 - Current
Sales, Events, and Platinum Member Administration
Topgolf/Callaway
06.2022 - 03.2025
Customer Service Representative
Flxpoint
01.2022 - 03.2022
Assistant Manager
Wake Up Call
11.2019 - 06.2021
Business Marketing
University of Idaho
Hospitality Certificate - undefined
KTEC Technical High School
Associates Degree - General studies
North Idaho College