Sadie Mattson
Warrensburg,MO
Summary
Dedicated and structured Administrative Support Lead with a steady history of providing exceptional customer service in fast-paced and high-visible environments. Self-motivated worker offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks in team environments or independently. Six plus years experience in coordinating documents, supplies and project resources through multi-functional organizations.
Overview
8
8
years of professional experience
Work History
B-21 Program Administrative Assistant
Delta Solutions & Strategies, LLC
2022.09 - Current
- Developed strategies to streamline and improve office procedures for the B-21 Program Integration Office.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Supported senior leaders by managing budgets, scheduling appointments, and organizing itinerary.
Unit Program Coordinator
Metro Accounting & Professional Services, LLC
2020.06 - 2022.09
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Facilitated timely delivery of special projects to meet organization and departmental objectives.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports and presentations.
Administrative Specialist
United States Air Force Reserves
2019.03 - 2022.03
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Facilitated training and onboarding for incoming office staff.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Medical Office Clerk
Magnificus Corporation
2019.12 - 2020.06
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Managed master calendar and scheduled appointments for ten providers based on optimal patient loads and clinician availability.
Medical Appointment Clerk
Chenega Corporations
2019.09 - 2019.12
- Adeptly managed multi-line phone system and pleasantly greeted all patients.
- Checked patient data including insurance, demographic and health history to ensure all information was current.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Handled complaints and questions, and re-directed calls to other team members as appropriate.
Aviation Resource Manager
United States Air Force
2015.11 - 2019.03
- Maintained flight records, aeronautical orders, certification of qualifications, and aviation service data for aviators.
- Managed and revised critical medical clearance documentation for program preventing the loss of $6.6k in personnel pay.
- Responded quickly to events, including network outages and issues related to websites to preserve efficient flying operations.
- Negotiated agreements between partnered organizations to clarify misunderstood directions and resolve conflicts affecting performance.
Education
Bachelor of Arts - Psychology W/ Concentration in Forensics
Southern New Hampshire University
Hooksett, NH2025
Associate of Science - Business Administration
Community College of The Air Force
Montgomery, ALSkills
- Proficient in Microsoft Office Suite
- Customer and client communication
- Advanced clerical knowledge
- Accurate and detailed
- Time management
- Teamwork
Clearance
- Top Secret eligibility based on T5 investigation dated 18 Mar 2021
Timeline
B-21 Program Administrative Assistant
Delta Solutions & Strategies, LLC
2022.09 - Current
Unit Program Coordinator
Metro Accounting & Professional Services, LLC
2020.06 - 2022.09
Medical Office Clerk
Magnificus Corporation
2019.12 - 2020.06
Medical Appointment Clerk
Chenega Corporations
2019.09 - 2019.12
Administrative Specialist
United States Air Force Reserves
2019.03 - 2022.03
Aviation Resource Manager
United States Air Force
2015.11 - 2019.03
Bachelor of Arts - Psychology W/ Concentration in Forensics
Southern New Hampshire University
Associate of Science - Business Administration
Community College of The Air Force
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