Sadie McCallum
Wasilla,AK
Summary
Proactive and organized Administrative Assistant who really enjoys keeping things running smoothly and communicating effectively. I possess a strong ability to manage busy schedules, maintain accurate records, and ensure effective communication between various parties. I'm looking for an opportunity to leverage these skills to support administrative functions, help make processes more efficient, and contribute to a positive and productive workplace.
Overview
13
13
years of professional experience
Work History
Owner/Operator
Naturally Neat Cleaning LLC
07.2023 - 09.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
Administrative Assistant
Mat-Su Surgical Associates
08.2022 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with data entry and database management for client records.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed the onboarding process, including training plan development and execution.
Administrative Assistant
Integrated Wellness
10.2021 - 08.2022
- Assisted in onboarding new employees and provided training to ensure a smooth integration into the team.
- Managed and optimized a complex daily schedule for 6 medical providers, balancing patient appointment needs with provider availability and preferences.
- Maintained high standards of customer service, ensuring prompt and efficient responses that effectively addressed patient and provider needs.
Egress Systems Technician
United States Air Force
01.2012 - 07.2017
- Submitted daily paperwork to record completed jobs and related information.
- Supervised team on 1,540 aircraft canopy inspections to ensure serviceability, averted $3.3 million replacement costs.
- Effectively managed multiple programs, ensuring full compliance with all scheduled inspection requirements through meticulous tracking, proactive communication, and timely follow-up.
- Provided leadership and guidance to teams performing aircraft maintenance, inspections, and repairs.
Education
Certificate - Medical Coding And Billing
DeVry University
07-2023
Some College (No Degree) - College of Health
University of Alaska Anchorage
Anchorage, AK01-2022
Certificate - Dental Assisting
Western Dakota Technical College
Rapid City, SD05-2018
Skills
- Effective time management
- Strong verbal and written communication
- Relationship building
- Schedule management
- Independently motivated
- Data Entry and Record Maintenance
Timeline
Owner/Operator
Naturally Neat Cleaning LLC
07.2023 - 09.2024
Administrative Assistant
Mat-Su Surgical Associates
08.2022 - 09.2023
Administrative Assistant
Integrated Wellness
10.2021 - 08.2022
Egress Systems Technician
United States Air Force
01.2012 - 07.2017
Certificate - Medical Coding And Billing
DeVry University
Some College (No Degree) - College of Health
University of Alaska Anchorage
Certificate - Dental Assisting
Western Dakota Technical College
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