Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sadie Morrison

Denver,CO

Summary

Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Tilly's Clothing Store
11.2024 - 04.2025
  • Assisted in daily operations, ensuring efficient workflow and adherence to company policies.
  • Coordinated staff schedules to optimize resource allocation and meet business needs.
  • Implemented training programs for new team members, enhancing onboarding experience and retention.
  • Monitored inventory levels, facilitating timely reorders to prevent stock shortages.
  • Resolved customer inquiries promptly, improving overall satisfaction and service quality.
  • Evaluated team performance regularly, providing constructive feedback to support professional development.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Increased sales through effective merchandising strategies and targeted promotions.

Beauty Advisor

Sally's Beauty Supply
06.2021 - 08.2022
  • Assisted customers in selecting beauty products tailored to individual needs
  • Maintained knowledge of current beauty trends and product offerings
  • Provided exceptional customer service to enhance shopping experience
  • Demonstrated product application techniques to educate customers
  • Collaborated with team members to ensure store presentation met visual standards
  • Managed inventory levels, restocking shelves as needed
  • Processed transactions accurately and efficiently at point of sale
  • Engaged in ongoing training to improve product knowledge and sales skills
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.

Front of House Employee

Smashburger
08.2020 - 02.2021
  • Greeted and assisted customers, ensuring positive dining experiences and prompt service.
  • Managed cash register operations, accurately processing customer transactions and handling payments.
  • Maintained cleanliness of dining area, adhering to health and safety standards for food service.
  • Collaborated with kitchen staff to ensure timely order fulfillment during peak hours.
  • Trained new employees on front-of-house procedures and customer service expectations.
  • Responded to customer inquiries and complaints, providing effective resolutions to enhance satisfaction.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.

Education

GED -

Lakewood High School
Lakewood, CO
05-2021

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations
  • Task delegation
  • Conflict resolution
  • Strategic thinking
  • Adaptability and flexibility
  • Verbal and written communication
  • Scheduling and planning
  • Workplace safety compliance
  • Employee supervision
  • Product and service sales
  • Financial reporting
  • Performance evaluation
  • Marketing
  • Adobe creative suite (photoshop, illustrator, dreamweaver)
  • Graphic and media design
  • Computer skills
  • Organizational skills
  • Active listening

Timeline

Assistant Manager

Tilly's Clothing Store
11.2024 - 04.2025

Beauty Advisor

Sally's Beauty Supply
06.2021 - 08.2022

Front of House Employee

Smashburger
08.2020 - 02.2021

GED -

Lakewood High School

Similar Profiles

CREATE PROFILE