Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Sadie Rodriguez

Lubbock,Tx

Summary

I am experienced with maintaining accurate records and handling various office tasks efficiently. Utilize strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.

Overview

14
14
years of professional experience

Work History

Insurance Agent

American National Insurance Company
04.2023 - Current
  • Managed policy renewals by proactively contacting clients ahead of expiration dates and informing of updated coverage options
  • Educated clients on the features, benefits, and exclusions of different insurance contracts to help them make informed decisions
  • Built strong relationships with clients by delivering exceptional customer service and promptly addressing their inquiries or concerns
  • Conducted thorough risk assessments for potential policyholders to accurately determine coverage requirements

Front Desk Receptionist

UMC Physicians
06.2022 - 04.2023
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
  • Utilized electronic health record systems to maintain accurate patient information and documentation.
  • Efficiently handled all incoming and outgoing mail, packages, and deliveries
  • Maintained cleanliness and organization of the front desk area at all times
  • Provided administrative support to various departments as needed, including data entry and filing
  • Handled confidential information with utmost discretion while maintaining strict confidentiality protocols
  • Maintained financial records, ensuring transparency and accuracy in billing and payments.

GOP Online Shopper

Walmart
01.2022 - 06.2022
  • Shopped for the online shopper in mind when choosing a particular product or produce available in stores.
  • Attentive to product expiration dates, color/discoloration of produce, health and safety when packaging or bagging of certain products for delivery.
  • Worked with a sense of urgency in order to stay within a satisfactory time limit.

Stay at Home Mom

07.2021 - 01.2022
  • Took care of my second newborn during this time.

Crew Member

Dion's
09.2020 - 07.2021
  • Operated cash register, handling transactions and provided correct change to customers
  • Prepared food items according to established recipes and portion sizes, maintaining high quality standards
  • Followed all safety protocols and procedures to maintain a safe work environment for both staff and customers
  • Used communication skills by effectively conveying information about menu items to customers
  • Proactively addressed customer concerns or complaints, resolved issues promptly.
  • Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration

Stay at Home Mom

06.2019 - 09.2020
  • I cared for my newborn during this time not employed.

Hostess

UMC Health System
07.2017 - 06.2019
  • Demonstrated and encouraged team work by helping my fellow employees in order to increase and maintain patient satisfaction.
  • Answered phone calls with the upmost courtesy when taking questions, orders or complaints.
  • Balanced time management and moved with a sense of urgency.
  • In-depth training of employees, there are many tasks and responsibilities to remember along with abiding by the HIPPA laws and patient security when providing service to our patients.
  • Janitorial duties and sanitation were conducted daily to ensure patients received the most cleanliness of products and food product satisfaction.

Cake Decorator

The Cakery
12.2011 - 08.2015
  • Maintained cleanliness and organization of work area, including proper storage of ingredients and supplies
  • Followed food safety guidelines at all times to ensure the production of safe products for customers
  • Provided exceptional customer service by answering inquiries about bakery products and offering recommendations based on customer preferences
  • Participated in regular team meetings to discuss production goals, challenges faced during shifts, and process improvements
  • Managed multiple tasks simultaneously during peak hours while maintaining attention to detail
  • Resolved customer complaints promptly and effectively, ensuring customer satisfaction.

Education

Training program - Pharmacy Technician

South Plains College
Lubbock, TX
02.2022

Some College - Animal Sciences

Texas Tech University
Lubbock, TX
10.2018

High school diploma -

Talkington School For Young Women Leaders
Lubbock, TX
05.2014

Skills

  • Financial transaction handling
  • Bookkeeping
  • Empathetic listener
  • Adaptable learner
  • Knowledge of clinical terminology
  • Experience in patient care settings
  • HIPAA compliance knowledge
  • Professional phone communication
  • Client-focused insurance sales
  • Cost analysis and pricing
  • Food preparation/production
  • Food safety compliance
  • Cake Decorating
  • Customer service experience
  • Kitchen Experience

Interests

My passions and activities involve learning and helping others in need I enjoy reading books in my free

time that allow me to grow as an individual as well as a parent I have volunteered at the Women's

Protected Services, the Covenant Childrens Hospital, and the Salvation Army I also love to donate and

give back to others who are in need of assistance with what I can provide such as donating to the

Nurturing Center of Lubbock Through my contribution I was informed I was able to help a beautiful

baby girl named Luz and upon being notified by mail with a picture, filled my heart with joy

Timeline

Insurance Agent

American National Insurance Company
04.2023 - Current

Front Desk Receptionist

UMC Physicians
06.2022 - 04.2023

GOP Online Shopper

Walmart
01.2022 - 06.2022

Stay at Home Mom

07.2021 - 01.2022

Crew Member

Dion's
09.2020 - 07.2021

Stay at Home Mom

06.2019 - 09.2020

Hostess

UMC Health System
07.2017 - 06.2019

Cake Decorator

The Cakery
12.2011 - 08.2015

Training program - Pharmacy Technician

South Plains College

Some College - Animal Sciences

Texas Tech University

High school diploma -

Talkington School For Young Women Leaders

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Sadie Rodriguez