Sadie Theisler
Whiteville,NC
Summary
Resourceful Facility Program Manager leveraging several years of experience and exceptional financial acumen to guarantee repeat success in cost-reduction objectives for commercial real estate and retail organizations. Efficient project manager bringing track record of consistent, on-time completion of initiatives. Proven leadership abilities combined with strong knowledge of maintenance, repair and supply chain duties. Oversees installations and space planning to foster organized and efficient facility operations.
Overview
24
24
years of professional experience
Work History
Facility Program Manager
First Citizens Bank- Commerical Real Estate
Raleigh, NC
02.2024 - Current
- Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Assisted in developing training materials for new hires involved in the program activities.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Conducted regular meetings with team members to review progress and address any issues or concerns.
- Created presentations outlining proposed solutions for addressing challenges encountered during program execution.
- Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
- Audited operations and processes to enhance brand and manage compliance.
- Maintained positive relationships with vendors by monitoring their performance against agreed upon contractual terms.
- Prioritized tasks and managed teams throughout multiple projects.
Regional Facilities Manager
Neiman Marcus
Dallas, TX
04.2022 - 05.2023
- Managed and directed facility staff by handling assignment delegation and timely completion.
- Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
- Assessed facility operations and employee activities to enforce and adhere to workplace safety regulations.
- Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
- Directed maintenance and operations of facility systems to minimize service interruptions.
- Supervised vendors and contracts to support office environment.
- Planned, administered and controlled budgets for equipment and supplies.
- Oversaw construction and renovation projects to meet environmental, health and security standards.
- Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.
Senior Project Manager/Facility Manager
Servus, LLC.
Beachwood, OH
05.2016 - 04.2022
- Spearheaded key projects, resulting in high customer satisfaction and increased business revenues.
- Delivered high level of service to clients to extend relationship and encourage further projects.
- Drafted action plans and led meetings with department executives to review project status and proposed changes.
- Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
- Outlined work plans, assessed resources and determined timelines for projects.
- Kept multiple projects on-task with proactive control of budgets, schedules and scopes.
- Delivered updates and managed inquiries for delivery of quality products and services.
- Visited locations to observe operations and determine opportunities to streamline processes and achieve cost reductions.
- Monitored internal financial budgets to measure against projections.
- Coordinated multi-trade projects for facility maintenance reactive requests for several customers nationally and onboarded project specific vendors to perform SOW for HVAC, HVACR, Electrical, Plumbing, Remediation/Restoration, Renovation Specialists, and Fire Suppression System Specialists.
- Devised implementation plans and performed cost-benefit and ROI analyses.
Operations Manager/Accounting Manager
Fine Line Interior Coating and Design, LLC.
Cleveland, Ohio
06.2000 - 03.2017
- Supervised accounting tasks, which included accounts payable and receivable, general ledger management and expense reporting oversight.
- Oversaw cash flow, controlled costs and financial matters.
- Handled accounting operations such as updating journal entries, pursuing collections and reconciling accounts.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Planned, directed and monitored regulatory operations, tax reporting and audit compliance.
- Calculated and determined accurate monthly revenues by reconciling and reviewing operations databases and accounting system records.
- Reviewed and approved contracts, expenditures and purchase orders.
- Reduced financial discrepancies through budget monitoring and fiscal funding oversight.
Facility Manager
Lyonheart Partners, Inc.
Mentor, Ohio
11.2011 - 05.2016
- Created processes to improve operational efficiency within the facility's departments.
- Developed and implemented preventive maintenance programs for facility infrastructure components.
- Reviewed work orders for accuracy, completeness, and compliance with safety regulations.
- Planned and coordinated the maintenance of facility equipment and systems.
- Ensured compliance with applicable building codes, ordinances, laws, rules, regulations and standards.
- Scheduled and monitored on-site inspections of facility.
- Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
- Managed and directed facility staff by handling assignment delegation and timely completion.
Education
Some College (No Degree) - Business Management
Hondros College of Business
Middleburg Heights, OHSkills
- Project goals and milestones
- Material and labor pricing average expert per state in multi-trade and project applications
- Documentation and reporting
- Project planning
- Budget Control
- Problem resolution
- Maintenance & Repair
- Collaboration
- Conflict resolution
- Oracle
- PeopleSoft
- Project Management
- Operations Management
- MS Office
- CMMS Systems: Service Channel (Provider and Customer Format), Tango, Raamp, Corrigo, Verisae, IMS Evolve, Ecotrac, Salesforce, Service Now, SMS Assist
- Service Planning and Scheduling
- Blueprint reading
- Service planning and scheduling
- Operational efficiency and safety
- Cost-reduction strategies
- Partnership Development
- Vendor Relationship Management
Timeline
Facility Program Manager
First Citizens Bank- Commerical Real Estate
02.2024 - Current
Regional Facilities Manager
Neiman Marcus
04.2022 - 05.2023
Senior Project Manager/Facility Manager
Servus, LLC.
05.2016 - 04.2022
Facility Manager
Lyonheart Partners, Inc.
11.2011 - 05.2016
Operations Manager/Accounting Manager
Fine Line Interior Coating and Design, LLC.
06.2000 - 03.2017
Some College (No Degree) - Business Management
Hondros College of Business
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