Professional Career Development Specialist with experience working in corporate environments assisting employees with training and development to address future career goals. Excellent interpersonal skills and passion for coaching and teaching.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Career Development Specialist
Goodwill Industries Of South Mississippi
10.2023 - Current
Enhanced client career development by conducting personalized assessments and identifying professional goals.
Implemented workshops for skill-building, resulting in improved client job readiness.
Developed tailored career plans with clients, leading to successful job placements.
Established strong relationships with local employers, increasing job opportunities for clients.
Store Associate
Goodwill Industries Of South Mississippi
04.2023 - 10.2023
Enhanced donor experience by providing friendly and efficient service during donation dropoffs.
Streamlined the donation process for better organization and item categorization, resulting in increased efficiency.
Maintained a clean and organized donation area to ensure safety and ease of access for donors.
Assisted donors with unloading items, ensuring proper handling of delicate or valuable donations.
Sorted and categorized donated items to facilitate efficient processing and distribution to appropriate departments.
Provided exceptional customer service, addressing donor inquiries and concerns promptly and professionally.
Personal Assistant
Magnola Rose Treasures, LLC
06.2014 - 02.2023
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained appropriate filing of personal and professional documentation.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Seasonal Sales Associate
The Royal Standard
11.2014 - 05.2015
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Mental Health Technician
Our Lady Of The Lake Regional Medical Centre
12.2011 - 12.2012
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Bookkeeper
Caring Clinic Of Louisiana
08.2011 - 12.2011
Provided excellent customer care by responding to inquiries and requests for information.
Followed confidentially regulations to maintain privacy.
Sorted all paperwork and documents alphabetically and according to dates and significance.
Maintained accuracy of records by verifying accuracy of data in records.
Activity Therapist
Lifecare Psychiatric Treatment Center
12.2008 - 12.2009
Enhanced patient well-being by developing individualized therapy plans tailored to specific needs and interests.
Improved patient engagement by designing various activities that catered to physical, cognitive, and emotional development.
Boosted patient satisfaction with personalized attention and empathetic communication during therapy sessions.
Collaborated with interdisciplinary team members to provide comprehensive care for patients, ensuring holistic treatment approaches.
Education
Bachelor of Science - Psychology
Southeastern Louisiana University
Hammond, LA
05.2026
High School Diploma -
Bolton High School
Alexandria, LA
05.2005
Skills
Google Docs
Workforce Readiness
Event Coordination
Presentations
Career Assessments
Personal Development Sessions
Performance Management
Workforce Planning
Resume Writing
Professional Development
Goal Setting
Onboarding Support
Certification
Certified Professional Career Coach and Navigator, Goodwill Industries of South Mississippi through Coursera - December 2023
CPI (Non-Violent Crisis Intervention), Our Lady of the Lake Regional Medical Centre - December 2011