Sadi Marie Jones
Aurora,CO
Summary
Results-driven Investigator with a proven track record in high productivity and task efficiency. Expertise in conducting comprehensive investigations, ensuring policy compliance, and utilizing advanced interviewing techniques. Strong critical thinking and problem-solving abilities facilitate effective communication and resolution of complex issues. Specialized knowledge in loss prevention, risk assessment, and security systems enhances operational effectiveness.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sr. Asset Protection Specialists
Safeway/Albertsons
Centennial, CO
06.2023 - Current
- Conducted investigations into internal and external theft, employee misconduct, and other policy violations.
- Monitored store surveillance cameras to detect suspicious activity or criminal behavior.
- Conducted confidential interviews with witnesses and suspects regarding asset protection matters.
- Prepared detailed reports on all investigations that included evidence gathered and recommendations for corrective action.
- Identified areas of risk within the stores through periodic audits of cash handling practices, inventory control processes, customer service protocols.
- Maintained accurate documentation of all investigation findings including suspect information, evidence collected.
- Interviewed individuals suspected of internal theft or shoplifting.
- Prepared detailed incident reports following any theft or attempted theft.
- Reviewed internal policies to ensure compliance with asset protection standards.
- Assisted with the development of safety policies and procedures to reduce loss exposure.
Asset Protection Specialist
Safeway/Albertsons
Colorado Springs, CO
06.2022 - 06.2023
- Initiated associate investigations, uncovering suspicious activities.
- Conducted regular security audits to assess vulnerabilities in asset protection.
- Created safety programs to validate compliance and established store security procedures to minimize loss.
- Reviewed CCTV footage to obtain evidence of theft.
- Controlled reduction of loss inventory by protecting company assets.
Front End Supervisor
Ross Dress for Less
Colorado Springs, CO
09.2019 - 12.2022
- Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Managed customer complaints and rectified issues to complete satisfaction.
- Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
Education
Bachelor of Arts - Criminal Justice/Sociology
University of Colorado At Colorado Springs
Colorado Springs, CO05.2022
Skills
- Interviewing techniques
- Incident reporting
- Investigative techniques
- Adaptability and flexibility
- CCTV systems
- Wicklander trained
- Evidence collection
- Security audits
Certification
Wicklander-Zulwaski, 2024
Timeline
Sr. Asset Protection Specialists
Safeway/Albertsons
06.2023 - Current
Asset Protection Specialist
Safeway/Albertsons
06.2022 - 06.2023
Front End Supervisor
Ross Dress for Less
09.2019 - 12.2022
Bachelor of Arts - Criminal Justice/Sociology
University of Colorado At Colorado Springs