Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
BUSINESS SALES OPERATION
Abees Enterprise
01.2020 - Current
Buying electronic merchandises from China, Taiwan, and India
Distributing to the local retailers or customers
Selling online in smaller quantities
Using excel sheets all supply inventor reports
Maintained accurate records of all sales activities using CRM software
Ensure compliance with applicable laws governing the sale of products and services
DATA ANALYST INTERN
Questivity Inc
06.2018 - 12.2019
Analyzed large scale data modeling to derive actional insight and provided feedbacks on metrics to be tracked
Attended meetings with architects/engineers to review, gather, and discuss initial data requirements and standards
Worked with cross functional stakeholders internal and external to demonstrate their existing supply chain data and focusing all metric reports
Credited with developing compelling dashboards by using Grafana, while automating reporting related to key performance metrics
Utilized various databases with SQL for analysis and manipulation of large sets of data
Education
Master of Science: Informatics, Cybersecurity -
SAN JOSE STATE UNIVERSITY
05.2024
BA Business: Administration (Management Information System) -
SAN JOSE STATE UNIVERSITY
12.2019
Skills
CCNA
Security
Network Security
Microsoft Project tools
Certification
IT Security Foundations
Microsoft Cybersecurity Stack: Shutting Down Shadow IT
Creating IT Strategy
Introducing AI to Organization
Digital Business Analyst
Developing Business Acumen
Business Analyst and Project manager Collaboration
Leadership Foundations
Foundations of Enterprise Content Management
Digital Transformation
Learning Digital Business Analysis
Accomplishments
Critical Projects for the MS:
MS Informatics e-Portfolio: through this project, I have demonstrated my proficiency in core competencies acquired during my Informatics program, including cybersecurity, data analysis, Human-Centered Design, Digital Asset Management (DAM), and the tasks relevant to my courses
Evaluated the identification of security-risky assets
Used SC PII to identify all assets such as data information and information technology assets
Analyzed of vulnerabilities, exploitability, and mitigations
Conducted analysis on extensive dataset using Excel tools
Discovered the interconnections among Big Data, AI/ML, and algorithmics, benefiting the healthcare industry
Developed PowerPoint presentations for sharing with the SJSU iSchool Information Panels
Rewards
SJSU Lucas College Graduate School of Business, 2020 Dean's Scholar Honoring students with a GPA 3.65 or better
Santa Clara County of CalWORKs issued Board of Supervisors
Timeline
BUSINESS SALES OPERATION
Abees Enterprise
01.2020 - Current
DATA ANALYST INTERN
Questivity Inc
06.2018 - 12.2019
Master of Science: Informatics, Cybersecurity -
SAN JOSE STATE UNIVERSITY
BA Business: Administration (Management Information System) -
Fleet Title and Registration Coordinator at Enterprise Enterprise CorporationFleet Title and Registration Coordinator at Enterprise Enterprise Corporation
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