Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jayda Skinner

Baltimore,MD

Summary

Motivated professional offering proficiency in data entry combined with strong customer service, mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning in retail and data entry.

Overview

5
5
years of professional experience

Work History

Brand Ambassador/Lead Sales Associate

Daz&company
08.2023 - 03.2024
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Managed high volume of SKU entries while maintaining a high level of accuracy and consistency across all platforms.
  • Assisted in inventory management, keeping track of stock levels for better replenishment planning.

Sales Associate /E-Commerce Product Data Entry Specialist

LoveSac
12.2021 - 03.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Collaborated with cross-functional teams to ensure seamless integration of new products into the online catalog.

Merchandising Assistant

Wolford Boutique
10.2019 - 04.2021
  • Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
  • Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
  • Conducted regular inventory audits to maintain accurate stock levels and minimize shrinkage due to theft or damage.
  • Coordinated promotional events, contributing to increased overall store sales and customer engagement.

Healthcare Customer Service Representative

South mountain healthcare rehabilitation
01.2019 - 10.2019
  • Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
  • Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
  • Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.

Sales Associate

Zara
10.2018 - 01.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Associate of Arts - Information Technology

The Community College of Baltimore County
Catonsville, MD
08.2026

diploma - Engineering and technology

Newtown High School
06.2015

Skills

    Customer Service

    Exceptional communication

    Image Editing

    Microsoft Excel proficiency

    Data Entry

    Accuracy and Attention to Detail

    Sales strategy development

    Brand Awareness

    Sales team training

    Medical terminology knowledge

    Appointment Scheduling

Accomplishments

  • Supervised team of 45 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • identifed redundancies in the data entry system and recommending consolidations.

Timeline

Brand Ambassador/Lead Sales Associate

Daz&company
08.2023 - 03.2024

Sales Associate /E-Commerce Product Data Entry Specialist

LoveSac
12.2021 - 03.2022

Merchandising Assistant

Wolford Boutique
10.2019 - 04.2021

Healthcare Customer Service Representative

South mountain healthcare rehabilitation
01.2019 - 10.2019

Sales Associate

Zara
10.2018 - 01.2019

Associate of Arts - Information Technology

The Community College of Baltimore County

diploma - Engineering and technology

Newtown High School

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Jayda Skinner