Sadisou Sali
Laurel,MD
Summary
Independent Social worker with excellent organization skills demonstrated through history of managing client daily needs and therapies, appointments and medication needs. Trusted to oversee patients in challenging medical and mental health states. Devoted personal care professional skilled in fostering client health and convenience through assisting with daily advice of personal mental health improvement and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. Multi-talented Personal Care Aide with 3 years supporting patients with tasks of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors. Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Direct Support Professional (DSP)
Frontline Community Services
11.2022 - Current
- Contacted medical providers on behalf of clients to follow up on appointments.
- Recorded client status progress and challenges in logbooks and reports.
- Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
- Reported concerns to nurse supervisor to promote optimal care.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Drove clients to doctors' appointments and social outings.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Monitored health and well-being of clients and reported significant health changes.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
CSW
Brooklyn Assertive Community Treatment (ACT) Progr
09.2021 - 11.2022
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Medical Assistant Externship
LabCop
03.2021 - 09.2021
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Documented notes during patient visits.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Assisted back office patient processes to reduce office wait times.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Monitored patient stability by checking vital signs and weight.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Education
Associate of Science - Psychology
University of Maryland Global Campus
Baltimore, MD06.2025
License - CNA
Prince George's Community College
Upper Marlboro, MD07.2024
High School Diploma -
GHS Anyah-Lewoh
Cameron06.2016
Skills
- Critical Thinking
- Independent Living
- Behavior Redirection
- Vital Signs Management
- Care Plan Assessment
- Community Integration Support
- Problem Identification
- Supportive Personality
- Social Perceptiveness
- Time Management
- HHA
- Care Planning
- Clear Communication
- CPR First Aid Certification
- Team Collaboration
Certification
- Personal Care Worker (PCW)
- Certified Professional Scrum Master
- CNA License
- HHA - Home Health Aide
- CMT - Certified Medication Technician
Timeline
Direct Support Professional (DSP)
Frontline Community Services
11.2022 - Current
CSW
Brooklyn Assertive Community Treatment (ACT) Progr
09.2021 - 11.2022
Medical Assistant Externship
LabCop
03.2021 - 09.2021
Associate of Science - Psychology
University of Maryland Global Campus
License - CNA
Prince George's Community College
High School Diploma -
GHS Anyah-Lewoh
- Personal Care Worker (PCW)
- Certified Professional Scrum Master
- CNA License
- HHA - Home Health Aide
- CMT - Certified Medication Technician
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