Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sadiyya Mitchell

Newark,NJ

Summary

Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance.

Overview

26
26
years of professional experience

Work History

Server

Mira Vie at Clifton
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Medical Transportation Driver

OnTime Medical Transportation
04.2022 - 01.2024
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
  • Maintained flexible availability to accommodate on-call hours.
  • Documented and reported mechanical issues to appropriate service personnel.
  • Earned and maintained necessary certifications.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
  • Effectively communicated with dispatch to schedule transport progression and receive new orders.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Assisted handicapped customers to safely complete transfers between van and facility.

Delivery Driver

Interstate Logistics Group
08.2020 - 04.2022
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Cashier

BJ's Wholesale
02.2019 - 11.2020
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Verified customer identification for alcohol or tobacco purchases.
  • Received payments for products and issued receipts.

Sorter

UPS
10.2019 - 08.2020
  • Sorted incoming shipments and separated packages by size, type and destination within warehouse.

Personal Shopper

ShopRite of Newark, NJ
07.2015 - 01.2019
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Completed pickup and shopping orders for customers.

Cashier

Prudential Center Arena
06.2014 - 11.2017
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Verified customer identification for alcohol or tobacco purchases.

Cashier

Marshalls Store
07.2013 - 03.2014
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.

Cashier

Toys"R"Us
08.2007 - 07.2008
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.

Unloader

UPS
07.2002 - 02.2003
  • Unloaded parcels from truck with care to avoid damage.
  • Handled packages safely while unloading and transporting.
  • Adhered to workplace safety standards and OSHA regulations.

Cashier

KFC
08.1999 - 01.2001
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.

Education

High School Diploma -

Westside High
Newark, NJ
01.2001

Skills

  • Route management
  • Cargo handling
  • Excellent sense of direction
  • Defensive driver training
  • Local Delivery
  • Active Listening
  • Merchandise Restocking
  • Till Counting
  • Time Management Skills
  • Purchase Assistance
  • Order Packaging
  • Price Identification
  • Receipt and Refund Issuance
  • Money Handling
  • Guest Inquiries
  • Online Orders Preparation
  • Customer Service Excellence
  • Bagging and Packaging
  • Refunds and Exchanges
  • Loyalty Program Promotion
  • Restocking
  • Adaptable and Flexible
  • Credit and Cash Transactions
  • Trained in Point-of-Sale Systems
  • Reading Comprehension
  • Customer Service
  • Order Taking

Timeline

Server

Mira Vie at Clifton
06.2024 - Current

Medical Transportation Driver

OnTime Medical Transportation
04.2022 - 01.2024

Delivery Driver

Interstate Logistics Group
08.2020 - 04.2022

Sorter

UPS
10.2019 - 08.2020

Cashier

BJ's Wholesale
02.2019 - 11.2020

Personal Shopper

ShopRite of Newark, NJ
07.2015 - 01.2019

Cashier

Prudential Center Arena
06.2014 - 11.2017

Cashier

Marshalls Store
07.2013 - 03.2014

Cashier

Toys"R"Us
08.2007 - 07.2008

Unloader

UPS
07.2002 - 02.2003

Cashier

KFC
08.1999 - 01.2001

High School Diploma -

Westside High

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Sadiyya Mitchell