Ryan Lilleyman
White Lake,Michigan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Disability Support Worker
WMU Center For Disability Services
08.2022 - 01.2023
- Conducted in-home visits to provide supportive services.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Provided crisis intervention services as needed, utilizing de-escalation techniques and leveraging available resources for support.
- Drove clients safely to social activities and appointments.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
Delivery Driver
Amazon Distribution Center
12.2020 - 04.2021
- Delivered packages to customer doorsteps and business offices.
- Successfully avoided time delivery delays by carefully planning best routes.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Verified accuracy of all deliveries against order forms.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Operated light trucks to deliver loads as far as 100 miles from home location.
Commercial Applicator
Top Lawn
03.2019 - 12.2019
- Complied with safety guidelines and regulations with during pest control processes.
- Adhered to most stringent safety procedures when applying chemicals.
- Optimized routes for efficient service delivery, reducing fuel costs and improving overall profitability.
- Inspected equipment for proper functionality to effectively facilitate application.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
Delivery Driver
Panera Bread
08.2018 - 03.2019
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Navigated efficiently through various routes for timely food deliveries.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Stock Room Associate
OfficeMax
03.2016 - 08.2018
- Performed weekly inventory counts to verify stock levels.
- Facilitated smooth transitions during product launches by coordinating with merchandising and store leadership teams to ensure accurate inventory levels and timely product placement.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.
- Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Food Preparation Worker
Colasanti's Produce And Plants
06.2015 - 03.2016
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Education
Bachelor of Science in University Studies -
Western Michigan University
04.2024
Skills
- Data Entry
- Customer Service
- Scheduling and Calendar Management
- Digital File Management
- Basic Programming (Python, JavaScript, R)
- Basic Life Support for Health Care Providers
- Originality and Creativity
- Microsoft Office Suite
- Document Preparation
- Case Management
Timeline
Disability Support Worker
WMU Center For Disability Services
08.2022 - 01.2023
Delivery Driver
Amazon Distribution Center
12.2020 - 04.2021
Commercial Applicator
Top Lawn
03.2019 - 12.2019
Delivery Driver
Panera Bread
08.2018 - 03.2019
Stock Room Associate
OfficeMax
03.2016 - 08.2018
Food Preparation Worker
Colasanti's Produce And Plants
06.2015 - 03.2016
Bachelor of Science in University Studies -
Western Michigan University
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