Determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills.
Overview
9
9
years of professional experience
Work History
Senior QA Consultant
Bank of America
09.2021 - 03.2023
Collaborated seamlessly with diverse teams including multiple Scrum teams, development teams, design teams, and offshore team
Successfully managed multiple projects simultaneously, overseeing various tasks and attended multiple meetings to comprehend project assignments
Operated within the Agile Scrum framework, actively participating in all agile ceremonies
Attended various crucial meetings, including backlog grooming sessions, sprint planning sessions, daily stand-up sessions, retrospective sessions, and demo sessions
Collaborated effectively with project managers and product owners to Analyze and deconstruct complicated mapping document, system requirements, and technical specifications, facilitating the development and execution of comprehensive scenarios with ample coverage
Maintained a steadfast focus on deadlines and quality, ensuring the timely delivery of high-quality products
Created and modified diverse testing documents, including Test Plan, Test Cases, Test Data, RTM, Test execution document, and daily reports
Demonstrated substantial expertise in utilizing SharePoint to share project-related documents among team members
Utilized Jira extensively to maintain user stories, testing documents and for bug tracking purpose
Conducted comprehensive Front-End functionality /GUI testing for the entire application, employing various black box testing methods
Executed automation testing in collaboration with the automation team, utilizing Cypress to develop automation scripts
Successfully managed the QA process for multiple projects as the sole QA tester simultaneously
Conducted training or knowledge transfer sessions to new team members and offshore team members as required
As a point of contact distributed duties and managed a small offshore team within a bigger team
Acted as a QA lead for a period of time to successfully conduct and uphold the QA process
Contributed significantly in multiple projects simultaneously, formulated and managed documents for different projects and teams.
Senior QA Analyst
J.Crew
11.2018 - 09.2021
Actively engaged with the Agile Scrum methodology, participating in all related activities, including agile ceremonies, and other pertinent events
Led efforts in user acceptance testing, ensuring the successful delivery to end-users
Participated in various meetings including backlog grooming sessions, sprint planning sessions, daily stand-up sessions, peer review sessions, retrospective sessions, and demo sessions
Maintained a relentless focus on deadlines and quality to ensure the timely delivery of a high-quality product
Effectively communicated with clients and vendors, conducting detailed project discussions to enhance understanding
Facilitated meeting with Scrum team, developers, design team, QA Team to optimize the testing platform for higher quality performance
Created and modified various testing documents such as Test Plan, Test Cases, Test Data, RTM, Test execution document, and defect report
Collaborated with project managers and other management to analyze and deconstruct complex mapping papers, system requirements, and technical specifications for the development and execution of comprehensive test scenarios
Demonstrated strong proficiency in using SharePoint for sharing project-related documents including Test strategy documents, Test plan, Test cases, RTM and progress reports
Leveraged Jira extensively for maintaining all the user stories, testing documents, release management (such as sprint backlog and board), task estimation and bug logging and tracking
Utilized Test Rail for designing test cases and execution purpose
Conducted thorough Front-End functionality /GUI testing for the entire application through various black box testing methods
Collaborated with the automation team and utilized UFT to formulate scripts in a descriptive manner, incorporating concepts such as If statements, For loops, and variables
Developed and maintained custom library, error handling, recovery scenarios, reporting methods, and descriptive programming (DP) using VBScript in HP Quick Test Professional (QTP)
Maintained an automation hybrid test framework on Web Portals or application
Conducted back end/database testing through the creation of SQL queries and validation of data integrity using SQL statements written with SQL Developer 10g
Provided training or knowledge transfer sessions to new team members as well as current team members as required.
Quality Assurance Analyst/Tester
Amica Mutual Insurance
08.2016 - 10.2018
Actively collaborated with scrum team and gathered testing data to ensure all testing artifacts were finished on schedule
Conducted a comprehensive analysis to ensure user stories adhere to the criteria of being concise, clear, and thoroughly tested, employing acceptance criteria
Created deliverable document within the agile development environment, actively participating in key meetings like Sprint Planning, Sprint Review (Demo), Daily stand-up and retrospective sessions
Maintained real-time awareness of day-to-day development process through daily agile updates
Took a pivotal role in preparing and formulating the Product Test Plan, defining the testing approach, resources, and timelines
Participated actively in the review and analysis of business requirements, functional specification, and design documents to ensure testability, promptly reporting and addressing gaps/discrepancies
Conducted a detailed analysis of requirements for new builds, providing insightful recommendations
Authored a comprehensive Test Plan for each new release, developing Test Cases based on requirements, business rules, and use cases
Stored these test cases efficiently using HP Quality Center/ALM
Conducted Expert Usability Testing on both Mobile and Web Application
Leveraged Jira tool to effectively manage release and sprint backlogs, while also logging and tracking defects
Played a proactive role in collaborating with the testing team to develop a robust Requirement Traceability Matrix (RTM), Software change Request (SCR), and Test Analysis Report (TAR)
Executed various types of testing including System testing, Integration testing, Functional testing, Smoke testing, Ad hoc testing, Back end testing, and Regression testing
Developed Automation Test Scripts by using HP UFT 12.0 (Unified Functional Testing) to perform regression testing for new releases
Enhanced scripts significantly by incorporating various checkpoints (Standard, Bitmap, Image, Database), utilizing Regular Expression, creating Recovery Scenario, and adding steps through Descriptive Programming
Executed Data-Driven Tests with the same script for multiple sets of data
Wrote SQL Queries to rigorously test Referential Integrity and performed Database Testing for the Application
Utilized the Oracle database (RDBMS) proficiently to retrieve data from the application database
Prepared and submitted comprehensive Test Summary Reports after each build release to managers, meticulously maintaining a Test Matrix with the most recent test results information
Actively participated in group activities, collaborating seamlessly with business analysts, developers, and project managers.
Software QA Tester
HSBC Bank USA
07.2014 - 08.2016
Reviewed and analyzed Detailed Design Requirements Document (DDD) and other relevant documents to formulate a Test Plan and develop Test Cases
Configured the system for Functional Testing, Regression testing, and System testing, creating controlled testing conditions and preparing test data for both positive and negative scenarios
Conducted Smoke testing, Functional Testing, System Integration Testing (SIT), Regression testing, Back end testing, UAT Testing, Database Testing
Created and executed SQL queries using SQL developer
Prepared and uploaded of Test Plan and Test cases in HP Quality Center (QC)
Utilized Quality Center/ ALM to track and report system defects for further investigation and resolution
Scheduled and executed test sets, collected test results, and analyzed data using HP Quality Center (QC)
Automated Web and local Application using HP Quick Test Professional (QTP)
Updated & Executed Scripts, troubleshooting and resolving execution errors in QC
Provided Demos on the automated scripts using QTP
Participated and contributed in daily Scrum Meetings, Sprint Review and Planning Meetings with developers and Stakeholders
Discussed defects documented in the Spreadsheet with the developers, recorded valid ones in QC, and coordinated with the development team for resolution
Attended Peer Review meetings with the QA Managers and documented test execution results
Prepared Test Summary Reports and gathered/evaluated test metrics for reporting
Conducted UAT testing periodically before release and manage Bugs in MS Team Foundation Server (TFS)
Worked out the details, assignments, and progress reports for every project and submitted on SharePoint.
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)