Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sadrak Jean Baptiste

Louisville,KY

Summary

Energetic, results-driven Department Manager committed to maintaining highest quality of customer excellence. Develops and implements innovative incentives to drive employee motivation. Adeptly navigates cost-concern and workforce-management issues to maintain streamlined operations.

Driven Chief Executive Merchant with robust background in executive leadership and strategic planning. Successfully led cross-functional teams to achieve organizational goals and spearheaded innovative initiatives. Demonstrated ability in financial management and operational excellence.

Results-oriented business leader prepared to drive organizational success through visionary leadership. Proven track record in optimizing operations and driving strategic growth. Known for fostering collaborative environments and delivering results through adaptability and strategic problem-solving.

Overview

13
13
years of professional experience

Work History

Chief Executive Merchant

Floor & Decor
09.2021 - Current

Store Management Store 187 Louisville for Floor and Deco.

Overseeing daily Sales and Operations.

Maintaining PnL and LP Prevention

Product Line Reviews,

Delegating task and Follow up Expectations

Responsible for over 40Millions in Products

Completing sales Objectives and Comp. percentage set forth be District Management

Maintaining Visual Standards and Expectations

Delivering Top Notch Customer Service

Analytical Comprehension










Department Manager

Floor & Decor
09.2015 - 09.2021
  • Worked closely with sales associates to complete tasks.
  • Followed all safety protocols and company processes and procedures.
  • Performed opening and closing duties as part of management team, including cash management.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Supervised 49 full-time and 16 part-time employees.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Handled Product shift overstock, restocking and inventory control.
  • Balanced workloads to meet targets without overtaxing employees.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Employed process improvement initiatives within department.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Calculated expenses to correctly mark-up merchandise, remaining competitive.
  • Executed targeted merchandising and promotional plans, bringing in 97% of quota on average.
  • Assigned tasks based on operational needs and individual strengths.
  • Supervised staff of 59 in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
  • Trained employees on proper and safe use of equipment and tools.
  • Supervised 6 member team of departmental managers, including monitoring performance.
  • Enforced departmental policies, procedures and state and federal laws.
  • Hired, trained and coached employees to deliver world-class customer service.
  • Created culture of empowerment and innovation for employees to promote engagement.
  • Distributed in-depth progress and status reports to upper management and other appropriate stakeholders.
  • Improved department operations and reduced costs by implementing Safe Practice Models.
  • Built and managed relationships with vendors through effective contract management and price negotiations.

Technician

Hotel Tybee
04.2012 - 08.2015
  • Managed quality control and maintained high level of customer satisfaction.
  • Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
  • Assembled parts using bolts, screws, speed clips, rivets and other fasteners.
  • Inspected equipment and systems to identify issues and reported problems to repair technicians.

Education

Associate of Science - Homeland Security

Savannah State University
Savannah, GA
08.2012

High School Diploma -

Homestead Senior High School
Homestead, FL
09.2008

Skills

  • Vendor management
  • Supply and inventory management
  • Supervisor
  • Retail
  • Department Head
  • Staff development
  • Departmental activities
  • Order processing
  • Training and mentoring
  • Brand management
  • Issue and conflict resolution
  • Supervision
  • Bilingual
  • Organizational growth
  • Strategic visioning
  • Operational excellence
  • Adaptability and resilience
  • Ethics and integrity
  • Customer focus
  • Talent acquisition

Timeline

Chief Executive Merchant

Floor & Decor
09.2021 - Current

Department Manager

Floor & Decor
09.2015 - 09.2021

Technician

Hotel Tybee
04.2012 - 08.2015

High School Diploma -

Homestead Senior High School

Associate of Science - Homeland Security

Savannah State University
Sadrak Jean Baptiste