Sadri Godino
San Antonio,TX
Summary
Dynamic operations professional with experience at Southwest Airlines, excelling in crew communication and flight tracking. Proven ability to enhance operational efficiency and customer satisfaction through effective collaboration and attention to detail. Committed to safety compliance and time management, ensuring seamless boarding procedures and a positive travel experience for passengers.
Overview
3
3
years of professional experience
Work History
Operations Agent
Southwest Airlines
San Antonio, Texas
12.2023 - Current
- Communicated with crew members to facilitate smooth boarding procedures.
- Collaborated with team members to enhance overall operational workflow and efficiency.
- Utilized airline software systems to track flight status and passenger needs effectively.
Customer Service Agent
Southwest Airlines
San Antonio, Texas
05.2022 - 11.2023
- Assisted customers with inquiries and product selections to enhance satisfaction.
- Maintained organization, cleanliness, and safety in work areas.
Education
High School Diploma -
Victoria East High School
Victoria, TX06-2020
Some College (No Degree) - Associates of Science
Victoria College
Victoria, TXSkills
- Crew communication
- Boarding procedures
- Flight tracking
- Safety compliance
- Time management
- Effective communication
- Attention to detail
Languages
English
Professional
Timeline
Operations Agent
Southwest Airlines
12.2023 - Current
Customer Service Agent
Southwest Airlines
05.2022 - 11.2023
High School Diploma -
Victoria East High School
Some College (No Degree) - Associates of Science
Victoria College