Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Olivia Jacquin

Richmond Heights,MO

Summary

Adaptable Manager offers 3 years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.

Overview

5
5
years of professional experience

Work History

Analytical and Statistical Lead

Get Centered Counselling
Town And Country, MO
06.2024 - Current
  • Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
  • Performed data analysis using statistical software programs.
  • Identified opportunities for process optimization through data analysis.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed database systems containing customer contact information.

Assistant Manager

Chocolate Chocolate Chocolate
Saint Louis, MO
04.2021 - Current
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.

Trainer

Papa Johns
Saint Louis, MO
04.2020 - 04.2021
  • Received daily delivery instructions and route assignments from dispatch.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
  • Prepared ingredients for cooking including portioning, chopping, and storing food before use.
  • Stocked service stations with food items such as condiments, salads, desserts, and beverages.
  • Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
  • Cooked a variety of foods according to customer orders or supervisors' instructions.

Trainer

Fas-Trip
Washington, Missouri
01.2019 - 04.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Balanced daily transactions on a computerized point-of-sale system.

Education

Associate of Arts - Accounting

Saint Louis Community College
St Louis, MO
04-2026

Skills

  • Microsoft Office
  • Employee Scheduling
  • Task Delegation
  • Accounting basics knowledge
  • Sales monitoring
  • Product and service knowledge
  • Business development understanding
  • Recruitment and hiring
  • Sales Growth
  • Cost Control
  • Schedule oversight
  • Materials Organization
  • Performance Management
  • Expense Tracking
  • Workforce Management
  • Quality Control
  • Team contribution
  • Event preparation
  • POS
  • Sales Techniques
  • Stock replenishment
  • Space Planning
  • Friendly and outgoing
  • Visual Merchandising
  • Store maintenance

Languages

Spanish
Elementary

Timeline

Analytical and Statistical Lead

Get Centered Counselling
06.2024 - Current

Assistant Manager

Chocolate Chocolate Chocolate
04.2021 - Current

Trainer

Papa Johns
04.2020 - 04.2021

Trainer

Fas-Trip
01.2019 - 04.2020

Associate of Arts - Accounting

Saint Louis Community College

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Olivia Jacquin