Sadun Paravahera Kankanamge
Queens
Summary
Dynamic professional with experience at Macy's, excelling in customer service and problem-solving. Proven ability to enhance customer experiences and maintain accurate records. Skilled in data analysis and project management, demonstrating strong communication and teamwork. Adaptable and detail-oriented, committed to delivering quality results in fast-paced environments. Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Intern
Liberty Inspection
New York
06.2025 - 07.2025
- Assisted in project management tasks and team collaboration.
- Conducted research to support strategic initiatives and decision-making.
- Maintained accurate records and documentation for various projects.
- Supported data analysis efforts to inform project recommendations.
- Maintained accurate records of all activities performed throughout internship period.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Helped maintain applicant tracking systems and recruiting metrics.
Mechanic
Ken automobile
Jamaica
01.2025 - 07.2025
- Performed routine maintenance on various automobile models and systems.
- Collaborated with team members to ensure timely vehicle servicing.
- Maintained a clean and organized workspace to enhance safety standards.
- Assisted customers with understanding repair needs and service options.
- Assisted fellow mechanics when necessary during complex repairs.
- Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
Customer Service Representative/Floor Support
Macy's
Dunwoody
01.2023 - 02.2025
- Assisted customers with product inquiries and resolved issues promptly.
- Processed transactions accurately using point-of-sale systems.
- Maintained store appearance by organizing merchandise displays effectively.
- Educated customers about promotions and loyalty programs clearly.
- Collaborated with team members to enhance customer service experiences.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Cashier/Customer Service
Pei Wei
Decatur
03.2017 - 01.2023
- Processed customer transactions efficiently at a fast dining establishment.
- Handled customer complaints with professionalism and empathy during peak hours.
- Collaborated with team members to ensure timely order fulfillment and service quality.
- Maintained accurate cash register and balanced cash drawers daily.
- Assisted customers with menu selections and addressed inquiries promptly.
Education
computer information systems
Tucker High School
Tucker, GA05.2024
Skills
- Critical thinking
- Problem solving
- Communications
- Sales
- Attention to detail
- Retail sales
- Adaptable
- Communication skills
- Mechanical engineering
- Interpersonal English
- Phone etiquette
- Cash handling
- Time management
- Microsoft Excel
- Customer service
- Cash register
- English
- Stocking
- Computer literacy
- Cleaning experience
- Computer skills
- Active listening
- C#
- Robotics
- Teamwork
- Restaurant experience
- Documentation review
- Cashier
- Customer relationship management
- Transaction processing
- Team collaboration
- Vehicle maintenance
- Event planning
- Data analysis
- Project management
- Research skills
- Technical documentation
- Inventory management
- Research and analysis
- Scheduling
- Recordkeeping
- Administrative tasks
- Analytics
- Dependable and reliable
- Fast learner
- Client relationships
- Interpersonal and social skills
- Adaptability and flexibility
- Tech-Savvy
- Records administration
- Operations support
- Multitasking and organization
- Creative and resourceful
- Quick learner
- Quality control
- Budget tracking
Certification
Driver's License
Timeline
Intern
Liberty Inspection
06.2025 - 07.2025
Mechanic
Ken automobile
01.2025 - 07.2025
Customer Service Representative/Floor Support
Macy's
01.2023 - 02.2025
Cashier/Customer Service
Pei Wei
03.2017 - 01.2023
computer information systems
Tucker High School
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