Sadye Sutton

-Work to improve children's lives in every aspect (mental, emotional, physical, and educational)

-Understood many different disorders and how to functionally help patients and give optimum treatments

-Exercised confidentiality and discretion to maintain HIPAA requirements

-Collected and analyzed data in many different databases and monitored progress and efficacy of individualized treatment plans

-Provided service to all guests and be a face of the company

-Created intervention and treatment plans for patients

-Enhanced customer satisfaction by promptly attending to their needs and providing personalized service

-Increased sales with upselling techniques

-Coordinated with staff and team members to ensure a excellent experience

-Operated POS systems

-Assisted in training new hires, providing guidance on standards and practices

-Strong multitasking skills without compromising quality

-Met performance goals related to targets, satisfaction, ratings, and accuracy

-Maintained effective communication strategies between team members and rest of the staff

-Engaged in friendly, professional dialogue to assist customers with any needs

-Operated computer systems and registers effectively and proficiently

-Answered incoming telephone calls to provide reliable information of products and services

-Collected payments

-Resolved complaints to improve satisfaction

-Streamlined communication processes for customer inquiries

-Collaborated with team members to improve response times and service quality

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.