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Achieved high levels of customer satisfaction through proactive engagement in front-of-house and reception roles. Enhanced service quality by leveraging strong communication skills and a dependable work ethic. Delivered a professional customer experience that fostered loyalty and repeat business.
Professional administrative specialist with comprehensive background in delivering efficient office support and customer service. Known for reliability and ability to adapt to changing needs, ensuring smooth office operations. Possesses strong organizational skills and collaborative mindset that fosters positive team environment.

Experienced administrative professional with a proven track record in reception and front-desk operations. Skilled in providing exceptional customer service, managing busy schedules, and efficiently supporting daily administrative tasks. Demonstrated ability to maintain smooth office workflows, handle confidential information, and communicate effectively with clients and team members. Eager to leverage strong organizational and interpersonal skills in a dynamic reception role within a new industry.

An administrative professional, eager to leverage on my experience working within a reputable multiple services office environment Highly organised, efficient and skilled in a variety of office support tasks, including: Office Organisation & Administration Records & Database Management Sorting and distributing emails Managing Banking activities for multiple businesses Telephone & Front Office Reception Handling a high volume of phone calls Drafting and sending accounts letters Incoming and Outgoing mail duties Managing data files in a legal software “Leap” Seasoned Receptionist Administrator with comprehensive background in front-office management and staff support. Experienced in handling scheduling, record keeping, staff coordination and enhancing office productivity. Strong communication skills used to interface professionally with clients, colleagues and senior management. Previous roles often resulted in improved operational efficiency and heightened team productivity.

10 Years of experience in the beauty industry and 6 years of experience as a receptionist/coordinator, including marketing and sales. Exceptional customer service, strong communication skills, problem-solving, and decision-making, skilled at coordinating appointments, the ability to multitask and prioritize, a proactive attitude, and time management. Proficiency in using appointment scheduling software and handling computer tasks. Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities.

Sae Aoki

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Receptionist Administrator

Receptionist/Pharmacist Assistant/Billing Specialist

Customer Service Representative

Massage Therapist

Licensed Manicurist

Education

Cosmetology

Associate Degree

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Receptionist Administrator

Receptionist/Pharmacist Assistant/Billing Specialist

Massage Therapist

Customer Service Representative

Licensed Manicurist

Cosmetology

Associate Degree

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