Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SAE GARCIA

Fort Wayne,IN

Summary

Dynamic Live Chat Support Representative with a proven track record at Liveops, enhancing customer satisfaction through quick typing and empathetic communication. Expert in resolving technical issues and maintaining meticulous records, demonstrating strong attention to detail and organizational skills to ensure prompt and accurate support.

Overview

1
1
year of professional experience

Work History

Live Chat Support Representative

Liveops
08.2024 - 02.2025
  • Enhanced customer satisfaction by providing timely and accurate responses to inquiries through chat support.
  • Retained detailed records of all chat support interactions, ensuring optimal documentation for quality assurance purposes.
  • Conducted thorough research to provide accurate information, ensuring prompt resolution of customer concerns.
  • Resolved technical issues for customers by utilizing comprehensive knowledge of company products and services.
  • Achieved high levels of customer satisfaction by consistently meeting or exceeding response time targets.

Education

High School Diploma -

Virtual Preparatory Academy of Indiana At Madison-Grant
1208 W White River Blvd Suite 137, Muncie, IN 4730
06-2024

Skills

  • Quick typing
  • Language fluency
  • Empathy display
  • Performance tracking
  • Social media monitoring
  • Attention to detail
  • Organizational skills
  • Computer skills
  • Record keeping
  • Customer service orientation

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Live Chat Support Representative

Liveops
08.2024 - 02.2025

High School Diploma -

Virtual Preparatory Academy of Indiana At Madison-Grant

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SAE GARCIA