Saeed Alzuhairi

- Ad Categorization and Rating

- Assess incoming advertisements to determine whether they are "rateable"

(suitable for standard AI optimization and delivery) or "unrateable"

(requiring specific human intervention, falling outside AI scope, or violating

policies).

- Apply established guidelines and criteria to ensure consistent and accurate

categorization.

- Evaluate advertiser inputs and historical patterns to discern their genuine

intent when utilizing AI ad tools.

- Identify and flag instances where advertisers may be attempting to misuse,

circumvent policies, or engage in deceptive practices with AI-generated

content.

- AI Ad Tool Scope Verification

- Determine whether a specific advertisement or ad campaign falls within the defined capabilities and limitations ("in scope") of our proprietary AI

advertising tools.

- Collaborate with product and engineering teams to provide feedback on current tool scope and identify potential expansion or refinement areas.

- Content Factuality and Prompt Safety Evaluation

Critically assess ad content, especially AI-generated text or claims, to determine the necessity of a factuality check. Initiate and oversee

fact-checking processes for claims requiring verification.

- Analyze advertiser prompts and inputs provided to AI tools to ensure they are "safe" and do not attempt to generate harmful, biased, misleading, or otherwise policy-violating content. Identify and report any "prompt injection"

attempts.

- AI-Generated Output Safety and Relevance Review

- Rigorously evaluate the final AI-generated ad outputs for safety, ensuring they are free from harmful content (e.g., hate speech, misinformation, explicit material) and align with our brand safety standards.

- Verify the relevance and coherence of the AI-generated content, ensuring it effectively communicates the intended message and meets campaign objectives without exhibiting "hallucinations" or nonsensical elements.

- Risk Rate Calculation and Mitigation

- Calculate a comprehensive "final risk rate" for each ad, considering a two-pronged assessment:

* Advertiser Input Violation: Assess if the initial advertiser input or prompt itself violated any policies.

* AI Output Engagement with Violation: Determine if the AI model engaged with a potentially violative input and generated output that exacerbated or fulfilled that violation, or if it successfully mitigated the risk.

- Provide clear recommendations for risk mitigation or escalation based on my assessment.

- Trademark and Compliance Check

- Review ad creatives (text, images, logos, slogans) for potential trademark infringement issues, including unauthorized use of registered trademarks, confusingly similar marks, or potential dilution.

- Utilize internal tools, external databases, and my understanding of trademark law principles to identify and flag potential intellectual property violations.

- Escalate complex trademark concerns to legal teams for further review and guidance.

-First-rate Content Quality Analyst with 5 years of experience offering outstanding customer support/customer operations to our clients of various levels ( APPEAL PROJECT & GOOGLE REVIEW PROJECT ) .

- Exceptional skills and 5years experience in SOCIAL MEDIA Content ( YouTube platform) Trust & Safety YouTube Trust and Safety (Content Business &service delivery operations )and subject matter expert policy strategy &development.

Responsibilities:

-Content Team training (refresher sessions and courses)

- Content Data Analyst (Trust and Safety) RCA (Root cause analysis) videos.

- Trust and safety policy specialist (Content policy development)

• Team lead support ( 1:1 & Team attendance)

•Team coaching (Content training sessions & content refresh sessions )

• QA (Content Quality Analyst )(maintained site score above 95% ) each cycle.

• RCA (Root cause analysis) ( how to improve the people content mistakes to get higher scores for out site (Austin site)

• SQL database .

Management experience

• Microsoft Office.

.Spreadsheets.

• Effective Communication Skills. Arabic & English.

- Working on APPEALS CONTENT QUEUE to correct the content moderators mistakes to decide whether this content will remain on YOUTUBE platform or not.

-Knowledge of national and local data safety laws

. Certified Safety Professional certification ( You tube Trust & Safety )

. VE ( Violent Extremism certified from Youtube) (TIER 2)

. Escalate a ( CSAI ) ( Child safety abuse) cases to the Law Enforcement authorities.

• The Subject Matter Expert provides Team management , functional support for policy questions, incidents, issues, requests and queries
• Resolve requests issues in a timely manner while ensuring proper documentation, notification, escalation, tracking on time.
• Managing Team Attendance
• Team Meetings & Huddles ( Urgent meetings whenever a sensitive event happens to provide a temporary guidance till I coordinate that with the client quality teem to get the final policy update).
• export the last cycle scores for my project analysts to recognize the content pain points and find solutions.
• - Maintain our site project score 95% and up to be competitive with other sites ( Dublin & Hyderabad )
• - Two sessions (Content pushback session & content grey area session ) with the client weekly on how to improve the content policy ensuring no grey areas in the policy.
• - Knowledge of national and local data safety laws
• . Certified Safety Professional certification ( You tube Trust & Safety )
• . VE ( Violent Extremism certified from Youtube) (TIER 2)
• . Escalate a ( CSAI ) ( Child safety abuse) & VE ( Violent extremism with imminent threats ) cases to the Law Enforcement authorities
• Team Performance Report ( Analyst quality scores and final Austin site score)

• -Maintain a high level of familiarity with client Policy verticals
• - Review escalated and user reported content for compliance with client Policy guidelines
• -Meet and/or exceed ambitious core work targets
• -Identify global & local trends and monitor major violators in the online community
• -Respond to additional requests and projects as needed
• -Provide Training and guidance to new hires
• -Calibrations with other global teams.