Saeed Bahemia
Summary
Results-driven logistics executive with extensive experience in P&L oversight, business expansion, account management, carrier sales, and operations across North America and Europe. Proven ability to build and lead high-performing teams, optimize operations, and drive revenue growth. Skilled in scaling businesses, enhancing operational efficiency, and cultivating strong industry partnerships. Bilingual in English and French.
Overview
25
25
years of professional experience
Work History
Director, Carrier Sales & Operations
Forward Air
06.2023 - 03.2025
- Led and optimized a cross-functional team in carrier sales, dedicated services, and carrier management, driving revenue growth and efficiency
- Increased transactions per FTE by 20% and revenue per FTE by 30% through efficiency initiatives
- Strengthened strategic partnerships, implementing annual carrier reviews and fostering engagement
- Enhanced relationships and collaboration with Pricing, Sales, Account Management, and Safety Teams to improve operational alignment
- Cultivated a business-owner mindset culture by promoting accountability, proactive problem-solving, and strategic decision-making, ensuring actions align with the best interests of the enterprise, exceptional customer service, and operational excellence
- Encouraged the team to make decisions, fostering autonomy and resilience by embracing mistakes as valuable learning experiences that drive continuous improvement and professional growth
- Collaborated with the customer team in sales efforts, participated in weekly customer-facing meetings, and attended QBRs with core customers to strengthen partnerships and drive growth
- Spearheaded a TMS upgrade and technology integration, improving service capabilities and real-time tracking
- Drove post-acquisition business transitions, leveraging the strengths of respective teams to prioritize customer needs and deliver exceptional service
- Successfully guided the Truckload Brokerage Team through periods of significant change while ensuring continuity and alignment with current business priorities
Manager, Strategic Accounts
C.H. Robinson
01.2022 - 12.2022
- Collaborated closely with the Commercial Director to unify and integrate commercial teams across multiple locations under his leadership
- Led a team of Key Account Managers and Customer Account Specialists, driving business expansion
- Implemented account segmentation and onboarded new key accounts
- Integrated Field Operation Team Support into the Commercial Team and strengthened collaboration
General Manager
C.H. Robinson
08.2016 - 12.2021
- Managed a $40M+ P&L, achieving 15% CAGR over three years
- Led a multi-functional team, implementing company-wide strategic initiatives locally
- Diversified team composition, enhancing problem-solving and operational efficiency
- Fostered a results-driven culture focused on expanding market share and increasing net income
- Spearheaded technology adoption, driving efficiency and service quality
- Developed a talent acquisition strategy and projected hiring needs to support business growth and team expansion
- Enhanced collaboration between the customer and capacity teams to improve efficiency and service alignment
General Manager
C.H. Robinson
05.2014 - 08.2016
- Managed a €10M+ P&L, driving revenue per employee up by 20%
- Led a team of employees including customer sales, operations, account and capacity management
- Redefined branch strategies and established a German account management team to support the new strategic direction
- Trained employees on Business Intelligence tools to enhance monitoring of individual productivity and team performance
- Implemented a monthly branch scorecard, introducing key metrics and analysis to track performance and drive improvements
- Designed and implemented a performance-based incentive program to recognize and reward high-performing team members
- Reduced occupancy costs by 50%, saving €200K over two years
- Became an active member of local associations, including the American Chamber of Commerce and the Cluster for Logistics, to expand industry connections and engagement
Capacity Branch Manager
C.H. Robinson
05.2013 - 04.2014
- Managed P&L responsibilities and led yearly budget forecasting to drive financial efficiency and growth
- Enhanced collaboration and engagement between the Luxembourg Capacity branch and other Western European branches, fostering stronger regional synergy
- Mentored and empowered employees to take initiative while aligning with the company's corporate culture
- Cultivated relationships within our internal marketplace, setting a strong example of collaborative selling with customer teams
Manager, Account Management
C.H. Robinson
01.2005 - 04.2013
- Managed a $15M+ budget and led high-volume customer accounts
- Grew revenue for 3 accounts by double and triple digits, elevating them into the branch's top 10 accounts
- Onboarded and trained new employees, ensuring a smooth transition and strong team integration
- Influenced and successfully implemented EDI integration for 2 high volume accounts, enhancing efficiency and automation
- Built strong internal relationships with key stakeholders to enhance client service and support
- Developed multiple SOPs to streamline processes for the Operations and Account Management teams
Business Technology Representative
C.H. Robinson
08.2011 - 03.2013
- Participated in a pilot program and promoted the adoption of new systems to enhance operational efficiency and performance
- Led system training for 50+ employees on new TMS
- Ongoing coaching and provided insights on best practices technology utilization
Account Manager
C.H. Robinson
01.2002 - 12.2004
- Managed a customer portfolio generating over $3 million in annual sales
- Created mutually beneficial solutions that drove significant growth and enhanced client retention
- Identified new market opportunities for account expansion and successfully sold tailored services
- Organized and facilitated in-person business reviews to strengthen client relationships and drive strategic growth
- Managed customer expectations by implementing and adhering to SOPs and KPIs
Transportation Sales
C.H. Robinson
01.2000 - 12.2001
- Developed a robust carrier network to efficiently support the US-to-Canada trade lane
- Spearheaded the Grand Rapids flatbed division, account management and carrier sales
- Established and nurtured relationships with carrier partners to drive trade lane development
- Achieved a milestone as one of the first Midwest team representatives in the branch to generate over $40,000 in a single month
Education
BBA - Marketing
Western Michigan University, Haworth College of Business
Kalamazoo, Michigan08.1999
Skills
- P&L Oversight
- Strategic Business Growth
- Relationship Management
- Leadership & Talent Development
- Sales & Market Expansion
- Operational Optimization
- Process Improvement & Technology integration
- Risk and Change Management
Awards And Affiliations
- Treasurer | Universal Education Foundation | 2022-Present
- Carrier of the Year Award | Exide Technology | 2019
- Carrier of the Year Award | Nestlé Waters North America | 2012
- World-Class Customer Service Award | Nestlé Waters North America | 2010, 2007
- Account Manager Top Gun CAGR Award | C.H. Robinson | 2008
Languages And Technical Skills
English | French | Microsoft Office Applications | TMS | Business Intelligence tools | CRM
Timeline
Director, Carrier Sales & Operations
Forward Air
06.2023 - 03.2025
Manager, Strategic Accounts
C.H. Robinson
01.2022 - 12.2022
General Manager
C.H. Robinson
08.2016 - 12.2021
General Manager
C.H. Robinson
05.2014 - 08.2016
Capacity Branch Manager
C.H. Robinson
05.2013 - 04.2014
Business Technology Representative
C.H. Robinson
08.2011 - 03.2013
Manager, Account Management
C.H. Robinson
01.2005 - 04.2013
Account Manager
C.H. Robinson
01.2002 - 12.2004
Transportation Sales
C.H. Robinson
01.2000 - 12.2001
BBA - Marketing
Western Michigan University, Haworth College of Business
Similar Profiles
GARY HERRERAGARY HERRERA
Distribution Center Manager at Forward AirDistribution Center Manager at Forward Air
Tad BrigmonTad Brigmon
Class A Truck Driver, OTR at Forward AirClass A Truck Driver, OTR at Forward Air
Ralph WilkRalph Wilk
Pickup and Delivery Driver at Forward AirPickup and Delivery Driver at Forward Air