Summary
Overview
Work History
Education
Skills
Websites
References
Certification
Timeline
Generic

Saeed Cousar

Caldwell,USA

Summary

Dynamic hospitality leader with extensive experience at the Omni Charlotte Hotel, excelling in strategic leadership and financial management. Proven track record in enhancing guest experiences and driving revenue growth through innovative marketing strategies and effective team management. Adept at optimizing operations across multiple locations while fostering a collaborative work environment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Restaurant General Manager

Panera bread
Basking Ridge, USA
11.2022 - 05.2025
  • Sales & Profitability, executed company and café strategies for sales growth, manage labor costs to support profitability, and meet café goals.
  • Oversaw daily restaurant operations ensuring compliance with health and safety standards.
  • Managed staff scheduling, training, and performance evaluations to maintain team efficiency.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.

Multi-unit Food and Beverage Director

Omni Charlotte Hotel
Charlotte, USA
12.2014 - 06.2022
  • Overseen F&B operations across several locations, ensuring consistency in brand standards, quality, and financial performance.
  • Scheduled and developed managers and staff to ensure proper leadership and coverage during operating hours.
  • Monitored and controlled costs, managed budgets, and drove profitability across multiple locations such as Trade Bar and Restaurant at Omni Charlotte Hotel, also the Cabana grill and bar, and The Blue Ridge Restaurant.
  • Negotiated contracts for catering services for special events hosted by the restaurant.
  • Oversaw daily operations of food and beverage departments across multiple venues.

Director of Food and Beverage

Omni Charlotte Hotel
Charlotte, USA
08.2010 - 11.2014
  • Overseen F&B operations at the Omni Charlottes location, at the Trade Restaurant And Bar at the Omni Hotel including dining, catering, and banquet services, to ensure smooth and efficient operations.
  • Developed and managed budgets, analyzing financial statements, controlling costs, and forecasting sales to achieve financial goals.
  • Led team meetings to discuss performance metrics, upcoming promotions, and operational updates.
  • Fostered positive work culture that encouraged collaboration, innovation and exceptional customer service.
  • Collaborated with chefs to design seasonal menus and optimize ingredient usage.

Education

Bachelor's of Science - Management, Human Resource Management

UNC Charlotte School of Business
Charlotte, NC
05.2005

Associate's of Science - Hotel & Restaurant Management

Central Piedmont Community College
Charlotte, NC
06.2001

Skills

  • Profit optimization
  • Hospitality Management
  • Strategic Leadership
  • Vendor Management
  • Inventory management
  • Financial Management
  • Guest Service Management
  • Revenue Forecasting
  • Property Management Systems
  • Labor cost management
  • Team leadership
  • Customer engagement
  • POS system

Websites

References

References available upon request.

Certification

ServSafe® | Food Manager Certification

Timeline

Restaurant General Manager

Panera bread
11.2022 - 05.2025

Multi-unit Food and Beverage Director

Omni Charlotte Hotel
12.2014 - 06.2022

Director of Food and Beverage

Omni Charlotte Hotel
08.2010 - 11.2014

Bachelor's of Science - Management, Human Resource Management

UNC Charlotte School of Business

Associate's of Science - Hotel & Restaurant Management

Central Piedmont Community College

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